Customer Ratings & Reviews

The digital model looks better than the disc one to me. Its quiet and the exclusive games are great. The dualsense is amazing. Sleek.

Best system ever created, bar none. This system sets the standard, and is consistently sold out for a reason.

A wonderful piece of equipment. I would suggest that you obtain an external HD for the games you plan to download. They occupy a good number of space.

Great console with way better performance and no fighter jet noise coming from it like my PS4 PRO,it’s so so quiet with all graphical demanding games,I was lucky enough to get one here at Best Buy online app and love the system they set up for me to check out with ease,sort of like a digital ticket they send to my email and complete check out with calm, instead of fighting the horde of scalpers, I also used curbside pick up and choose the store that was closest to me which took about a week before it was ready for pick up

I purchased this for my sons..and well for me if I wanna play. Lol I think it's a great buy. It's upgraded in so many areas...speed, picture, look...so much more. I love you can play most ps4 games on it as well. Oh and it's so cool looking. Looks like a futuristic space ship or something lol it is very big though. Glad I was able to buy one, I had tried many days of following Twitter accts and constantly looking at all the stores online..Best Buy was thee only place th at didn't make it impossible!!! Thank you!!!

Love it. It is a great product very happy with the graphics on it

Exactly what I wanted. Graphics are amazing, machine runs smooth, and load screens are basically non-existant

cmon this thing doesn't even need a review its amazing only downside is the storage but oh well

playstation never disappoint. this is such a beast of a machine. great price, great performance.

Wow. Me personally I prefer consoles when it comes to gaming, and the PS5 did not disappoint. I recommend everyone that has the opportunity to purchase one to take the time to play Astro's Playroom, it shows you how the PS5 works and it features in a very entertaining way. Then make yourself a favor and install an M.2 SSD because PS5 games take a lot of space, and while you are at it plug in an external HDD so you can install and play all your digital PS4 games.

Best console of the year by far lighting speeds faster loading awesome graphics and the remotes with the haptic feedback is a game changer

Got to love Sony gaming! Great library and performance!!!

This is a really good upgrade from the PS4. Load times to game graphics are awesome. It’s unfortunate Sony didn’t make more than 50 units.

Worth the upgrade for the next generation of gaming consoles. Fast loading times and great graphics. The new controller is a game changer.

Its runs beautifully. NO FAN!!! No loading screens and incredible graphics. The controller really shines too. They hit it out of the park.

Great console! Quiet and powerful. It's pretty big in size but not that bad. The new games look incredible. I can't wait for future games.

No issues with the actual console (picked mine up without a hitch early on launch day) and no serious complaints whatsoever. Yes it is quite a large console, but I for one love the look of it; it’s the centerpiece of my home entertainment center. Load times are practically nonexistent, although they have slightly resurfaced with the PS4 version of Cyberpunk 2077, but that won’t be an issue once the free upgrade to next generation consoles is released. Anyway, the dualsense is truly a wonder—the actuators give the controller a phenomenal tactile feel (just play Astro’s Playroom, even just for a minute to get a sense of what the dual sense is capable of) that creates some mind blowing sensations (the controllers are updated frequently though, so if you use a sold separately charging station most of the time, make sure to plug the controller in to the front or back from time to time to update it when necessary). Last, and this is very important—PLEASE USE AN ETHERNET TO TRANSFER YOUR PS4 DATA/GAMES TO YOUR NEW PS5 AND TO REDOWNLOAD DIGITAL GAMES YOU HAVE OR STREAM FALLOUT NEW VEGAS ON PS NOW. I never used an Ethernet before until my ps5 told me it would take 22 hours to transfer 200 some gbs of data over my purportedly 300 mbps download speed internet. So I went to Best Buy and bought a 25’ CAT 6 maybe? or something Ethernet cord for like twenty some bucks and it’s completely changed how I interact with video games in a profound way bc now I can delete and redownload without worrying about it taking hours (PS: I still have rest mode completely disabled on my ps5. Never had an issue with it but it has caused problems for others and I don’t wanna tempt ol’ fate. Anyway, the PS4 transfer went from a 22 hour download to a 61 minute or so download after setting up a LAN connection with my wifi router. My mbps went from high 2’s and low 3’s mbps to a steady and consistent 200+. Although unlikely lol, I hope this answers even one single question that even one single person may be having. Hope everyone stays safe, and thank you Best Buy for letting me attempt to flex my withered writing muscles (moved on to the editing side; not easy to hack it as a writer!) Happy holidays y’all!

By far the most powerful console. Sleek design, quiet fans and beautiful design. Loads all games quickly and displays them wonderfully.

So happy with this Playstation update. Is it absolutely necessary if you still have a PS4? I would say not yet, especially since you need an 8k TV to see it in full effect which isn’t really a thing yet as most people still have 4K. I am enjoying the new controller more than anything, love the haptic feedback and the built in mic. Also, very happy with the speediness of games loading and apps opening/closing. Definitely still very buggy though but looking forward to future updates that will fix them. Overall a beast of a machine.

Its great, fast loading, more integrated apps(ps store), haptic feedback. I like its design different.Just needs more games let's go 2021