Customer Ratings & Reviews

Absolutely phenomenal new console. Importing old PS4 data is a breeze, updates and downloads are fast, load times are non existent on Spiderman: Miles Morales. The only con is the lack of launch titles, but the amount of PS4 games that run better on PS5 is almost worth the price of investment alone. The only downside is this console is massive. It doesn't fit anywhere on my stand vertically, and horizontally it still takes up a lot of space. It was expected, but it's still a big piece of hardware that will stand out.

Great product! I absolutely love this console it works amazing and Best Buy had amazing customer service

the ps5 performs well but it will overheat and turn off playing more complex graphical intensive games unless a fan is pointed directly at it (i keep the system on 24/7 and never turn it off) other than that it’s good but the controller is trash stick drift like crazy

The PS5 speaks for itself. Can't go wrong using this product, and add the warranty just in case too.

Excellent technology. Best system. Graphics and the capabilities are out of this world

I was lucky to get my hand on this powerful console on February. It still runs smoothly and perform very well (*I have spent at least 20 hours every week since I got it). It is a little bit noisy when I put my disc in, but it runs quietly after 10-15 secs. Definitely worth buying!!! If you have the chance, get the game - Ratchet & Clank: Rift Apart, so you can fully take advantage of haptic feedback. Besides, my controller still runs good- no drifting issues so far.

So glad to finally have gotten my hands on this. It is definitely a much needed upgrade. It processes faster and I’m still able to play a couple of the games I had with the older model. I also got an extra controller which is essential. It was easy to assemble but does take up more space so I had to reconfigure my set-up a bit. Would recommend upgrading your tv as well to get the full impact of the specs. The wait was long and arduous but it was worth it!

Amazing gaming system always top performing love playing it

Was an Xbox boi for years, finally made the switch cause I couldn’t find an Xbox in stock, at first I was like “what did I do!?!?”, took me about 6 days to fall head over ankles completely in love with it. The load screens are so short, you can’t even read the “tips” they sometimes display quick enough. The graphics are beautiful, and the way it syncs up to your tv, coming on automatically when turning on tv with remote or turning off when setting tv on a sleep timer, it’s a beautiful thang.

Yes it’s slightly bulky, but it’s super quiet and runs very smooth! The main attraction is really going to be the remote control.

Aside from not being able to stick them adequately, PlayStation 5 has been a great win for Sony. The exclusives are amazing and growing rapidly. The graphics are truly awesome. And the new controller has been such an improvement over the PS4 controller especially if you have giant hands like me. One of the main reasons I primarily used my Xbox One instead of PlayStation 4 was the ergonomics of the Xbox One controller. Well things have changed anc I now truly enjoy using the new DualSense controller.

PS5 is a amazing console,fast load times, stunning graphics and very easy to use. I think sony did great this time with PS5

Best console made by Sony! Runs smoothly, load times are insane, and the controller is unlike any other! Definitely better than Xbox

Great console, but you definitely need to add more space with an SSD if you really want a lot of games.

Works great, awesome graphics! came well packed and ready to go, easy to download games and play but pretty expensive

Absolutely love my PS5. While my Series X plays 3rd party games better, I absolutely had to get a PS5 for its exclusives.

excellent game play and graphics. Very fast speed, no lag time or glitches. The change in the dualshock controller is nice too.

The console itself is beautiful and performs well! The updates to the PS4 games make it visually stunning. The controller itself is phenomenal and interactively dynamic. The controller seems quite fragile, and I can see how one could break this, so be gentle with it. I look forward to seeing and enjoying new games for the console! My negative feedback for this is the console itself can be quite loud when the fan is spinning and the console under load. I would avoid placing this in an enclosed area.

I am a diehard PC gamer. I have been gaming at 60-120FPS for years. By far the BIGGEST upgrade about this console generation is the upgrade to 60FPS. It is truly amazing. However, it is very dangerous. Once you go to 60FPS it really is impossible to go back to 30FPS. Games feel choppy and awful at 30FPS. This PS5 has a BLAZING fast SSD. Games load stupid fast.. faster than my $4,000 gaming PC with an RTX 3090. Just buy it. Don't think. Just do it. The PS5 is amazing.

I bought this as a birthday present to myself and was lucky to preorder it. Had an issue with the system crashing the first few days, but that appears to be resolved. I guess that’s the price to pay of being an early adopter. The load times and excellent and the graphics are great (COD Cold War). Currently, I find the number of PS5 games that pique my interest, lacking. I’ve been spending the majority of my time playing PS4 games. I look forward to future games such as FF16, GT7 and etc.