Customer Ratings & Reviews

I’m totally impressed with the PS5!! Graphics are beautiful and amazing; the load times are virtually non-existent. Love the controllers! Have zero regrets and want to thank BestBuy for the opportunity to purchase, as a total tech member!

Idk where to start graphic are beautiful, and if you have the Sony x900h Tv even better , controller is crazy you feel every movement and sound, one down side is it’s big so make you it has room to breath and yes no more jet engine sound had it almost a week and no sound at all

Stellar speed and graphics. The controller has greatly been improved as well. Initially had a crash/reset here or there but the console reboots so fast it’s almost like it didn’t happen. Haven’t experienced them since the last update either. Great fun and good luck gaming!

Do you really need to read this? But I'll still say it. This is AMAZING, I have owned every console available. This is the biggest leap in "next gen" I've experienced. The jump from ps3 to ps4 was whatever, same with xbox 360 to xbox one. This... THIS, the controller is the most amazing thing. Spend a good amount of time playing astros playroom, it will show you how amazing the peice of tech your holding is. The controller is a huge step, I don't think xbox even attempted this. Not to mention the day tracing. A huge jump in graphics and realism. I was playing (watching) mile morales, there was a few times I had to remind myself it was a video game. Over all of the years, I could always tell it was a game, but it's getting to the point its a challenge now. Hands down my most favorite tech buy in the last 5 years, if not ever. If you can get it, don't hesitate, you won't regret it.

Amazing. I was incredibly lucky to actually have my pre-order go through and got the PS5 on release day. The graphics are amazing, the controller feels great, and the performance is smooth. I switched from Xbox and this is my first PS. Don’t know if I’ll ever go back!

I skipped PS4 entirely so the new interface had a steep learning curve for me, but it's not too tough to maneuver. Got the disc version to play old playstation games but Playstation Plus has most of the PS4 games I wanted to play for free anyways. Controller is awesome. I've held a PS4 controller and was not a fan. The PS5 controller is much more ergonomic than the PS4 controller. I don't get the design hate. It looks fine to me. Although it is insanely tall. I hate that they are so hard to get right now, but be vigilant and you'll score one from Best Buy. I wasn't particularly happy to have someone next to me picking up TWO PS5s at the Fields Ertel Best Buy in Ohio. I know they are in it for the money, but they are also enabling scalpers. I was a little surprised to see generic brown twisty-ties holding the cables together. They are definitely rushing to create these to try to meet demand.

It took 4 months to secure a PS5, but once I got it setup it was definitely worth the wait. The SSD drive is fast, the controller feels sturdy and the haptic feedback is a game changer. The PS5 console is quite large and needs a well ventilated area to keep cool.

Truly a next gen console that is a great upgrade from the PS4. The controller with the haptic feedback is really neat! Graphics are phenomenal when paired with a good 4k TV. It'll be nice when supply is more readily available so there is a larger community.

A very good console with its new haptic features I can feel everything but one thing Sony should work on is getting more out to the world. The PlayStation 5 is definitely worth the hype, the speed and graphics of this console is amazing.

I was lucky enough to get my PS5 from Best Buy almost on the day the console was released. Nearly two years later, I have been extremely pleased with it's performance and reliability! (knock on wood!) I will say that I use the disk drive far less than I thought I would. This is because we are consuming content more and more on a digital level, leaving physical media in the rear view mirror. As I have recently upgrades storage with an internal SSD, disks are even less necessary. While your internet speed will largely depend on your provider, the PS5 unit handles 5G like a champ and downloads are more than reasonably fast with a 200Mbps connection. With this in mind, if I were to buy a second unit it would likely be the digital edition.

The most revolutionary console to date. Haptic feedback & 3D audio offers a much more immersive gaming experience. Instant load times, and reasonable download speed are also extremely convenient. Nothing else like it.

The Graphics are great. I wish there were more Ps5 games released for the next gen. But the upscale of the ps4 games to this ps5 is actually a little bit of a difference. loading is soo much faster. controller is the best so far.

Best console by far. It's quite does not over heat, disc drive is loud when you throw in a disc but goes away once it loads. Controller is a bit heavyer then the ps4 controller but still is amazing in the hand. Takes awhile to get use to the new ui. Graphics are amazing

I'm actually enjoying the PS5 so far. The controller is comfortable to hold onto, light, and very easy to use, and its rumble is very realistic. The PS5 menu UI is very simple to understand and navigate, the performance is smooth, and I don't hear any noise from the console's fan so far, nor do I feel any heat from it. I even love the textures from the controller and console themselves.

I didn’t get to play to many games on this since I bought it for my fiancé’s uncle. But I did set it up and test out the controller in the play room. I gotta say it’s mind blowing how immersive the controller is. It truly is something I’ve never felt before while playing a game. Overall the UI is really clean and not to hard to use, it takes some getting use to from the PS4. Like you no longer hold the PlayStation but on the controller to bring up the boot down menu. Now you click it once and scroll over to the power button. Not saying it’s complicated or difficult, but definitely different. The transfer process between the PS4 and PS5 was surprisingly really easy to do. Personally I love the weird design on the PS5 I think it looks absolutely beautiful. But other may find it really big and really ugly. Do I recommend, definitely. Gaming is just a different experience.

This machine is awesome! Way better then the PS4 and runs a lot faster. The loads screens are basically non existent with a quality looking product. I enjoy this machine and would recommend to anyone. It is a bit big so make sure you have the space to place it.

Great console first time ever having a playstation and the graphics are unbeliavable and the games for this platform are one of a kind. Recommend more than Xbox!

Really good new titles; especially the new Miles Morales Spiderman which looks stunning on the new system. Games load super fadt and no lag on the games I've experienced. The new controllers are a work of art and haptic works really well. Highly recommend!

I've been enjoying my PS5! Awesome gaming system! The graphics are great and runs really smooth. It's very quiet too while playing and does not get hot during long gaming sessions. 4k Blu-ray player is a great addition.

Definitely worth the hassle of getting one, I got the second revision and it is quiet. Running Elden Ring and Gran Turismo 7 running in 4K and I don't hear the fan spinning like a jet turbine like in my PS4 Pro (even after a through clean with new thermal pads and new thermal grease). You may need to think if you want to add another internal SSD or an external HDD (only for PS4 games) because it will run out of space quickly with games, video/audio recordings and updates. There are constantly great sales for both kinds of storage. The console itself is beautiful, I love it just as it is, also simple to set up, btw for god's sake, activate the 2-factor authentication for your PSN account if you haven't already, it will keep you account safe.