Customer Ratings & Reviews

My dad got this off of my account because they were all sold out on his but not mine , and at the time PS5’s were sold out everywhere so we had to take advantage of that moment. Highly recommend getting Consoles from Best Buy

Was difficult to get, but I was lucky enough to get one! Gave it to my brother as a birthday gift and he enjoys using it. Definitely worth getting one if you enjoy playing console games. It is a bit bulky, but overall, it performs very well.

Load times are great, graphics are amazing. The controller dual sense is mind blowing. Only downfall is that there are still a few bugs with it. It shuts down or doesn’t download content. I’ve had to do a factory reset once already. But still recommend!

I quite enjoy this console. The games load fast, it looks great, the controller feels great, everything about it is positive. I also purchased a PlayStation now and PlayStation plus subscription and got a ton of games.

Fabulous console, I'm seeing (and hearing) details and texture like I have never seen before...and this is in games that I have played for years! Layout and menu process is fabulous...just a great unit!

Took almost a year to get from its release, but this is a great system. Graphics, refresh rates, and load times are fantastic. Console is larger than the previous generations, but makes sense with what it puts out.

Next gen console with great UI. Huge upgrade from PS4 Pro. Def best with game monitor or TV that supports HDMI 2.1 4k 120 refresh. If not you’re literally just getting a new UI with slightly faster speeds. Graphics is where it shines and new controller

Works great has no issues. Love it. Have bought many games

So far the graphics, loading time, & trigger effects on the controller is crazy good. It really feels/looks like a brand new console instead of a overhyped remake of the PS4. The 4K is incredible & I love how it makes PS4 games look even better.

It's a PS5, if you can get it for the MSRP it is great. Now days that is a lot easier to do. People have had problems with the liquid metal inside, if you use it have it horizontal if that worries you. Otherwise great, fan is louder then expected but performs well.

Totally in love with this consul really fast really nice graphics really nice User interface I got the digital edition everything seems to be working fine got it on lunch day really nice controller totally NexGen with the haptics and I adaptive triggers

The system is a worthy upgrade to the ps4. The graphics may not be that much better, but only because the ps4 already has impressive graphics, but the new controller, the added FPS and the incredibly fast load times make this an amazing console!

Great product. The graphics are spectacular especially on Triple AAA games like Ratchet and Clank or Resident evil Village. The haptic feedback on Dualsense is incredible. Really fast loads from SSD.

Bough this for my nephew and he loves it. I have the disc version and I love it as well. Graphics are insane. Load times and system noise is also far superior than the 4. System is a lil bigger than past models but it looks sleek and sexy.

After months of waiting, I finally got one! And it was well worth the wait! The graphics, the speed, and the controller are all amazing! Thank you Best Buy and thank you to the devs at the HotStock app for helping me get one!

Love this console. It's everything I knew I wanted in a Playstation since 1999. It's so bifnit makes the original XBox blush. The speed, the graphics, the controller are all just like a gamer nerd's dream come true.

Ordering the product was a pain, but I got lucky one day while spamming the “Add to Cart” button. Picking up the product took longer than expected due to the console being lost at first, but the BestBuy worker was extremely nice and confident in helping to find the lost product. She was very professional and even showed concern when I told her I wasn’t taking public transport home with the product. Overall, the PS5 runs really great and is quiet most of the time. The speed is unmatched, loading screens are nearly non-existent, and doesn’t seem to have any major issues. One slight problem with the disc version is that the disc drive decides to make a weird noise at times when a disc is within the disc drive. The noise happens every couple of minutes when a disc needs to be read. Other than this slight issue, I love everything else about the PS5.

Honestly LOVE my PS5! I have had it for over a year now and have no complaints. Still runs as beautifully as the day I bought it. It has been play almost daily since purchase. Recommended to everyone!!!

One of the best purchases I've ever made. Great gaming system with awesome games. Graphics are incredible and the controller is mind blowing! System is quite big so make sure you have space for it.

Excellent console, best gaming experience I’ve had so far. Nice graphics and performance in every game optimized. Nothing wrong with it, no flaws. Great looking console and good controller improvements from last gen