Customer Ratings & Reviews

Truly exceeds expectations. I wasn’t sure if it would feel like the huge jump between PS3 and PS4, but the loading times and performance of this system have blown me away. The SSD is no joke!

It was so hard to get but after countless attempts it was well worth it. Would I recommend it to somebody that has recently started getting into videogames, in short answer no. But its definitely a great choice for someone that knows what they are looking for, like raytracing, 60fps, better graphics and performance. If you are just getting into gaming ps4/slim/pro. IMO would be the best option for your pocket, yes load times are better and graphics as well but if you aren't invested that much in games you may not even notice a difference and if you do you might not even care. At least for the moment the ps5 shouldn't be your average gamers go to for $500 +tax BUT a ps4/slim/pro will definitely deliver you an experiences for half of the money

Love the system, haven't had any problems since I bought it at launch and it's late 2023 now. Runs quiet, only complaint is the low storage space, but you can add extra space if you want.

Worth it for the reduced load times alone. Quiet as a whisper, beautiful on my 4K tv, reflections on the water and improvements to visuals even on an upgraded PS4 game. I’m very happy with my purchase.

The next generation of gaming has arrived after a seemingly long 7 years. The console looks incredible and at its best in a vertical orientation. The dual sense is the best controller Sony has ever released and the entire PSN catalog displays in a snappy, native 4K resolution. There are few hiccups out of the gate with the biggest being the lack of external storage. I know it’s coming but the onboard ssd capacity isn’t very big at all. I’ve been finding myself playing Tetris with storage space on more than a few occasions to accommodate big games that have yet to take advantage of the new hardware and it’s compression features. If you’re a Sony fan then you won’t be disappointed. I haven’t been this satisfied with a console since the PS2.

I cant believe I finally got one after trying so hard! This console definitely lives up to the hype. We bought an 85" Sony TV from bestbuy as well. We made sure to get the right hdmi cord (audio quest 48) to complete the vision we had for our theater/living room. The console is beautiful and it runs effortlessly. Its definitely user friendly as well. My only complaint is that best buy gave me a box that was messed up/punctured but everything seemed to be in order inside the box when I 1st opened it. The controller is on a whole different level. It fits my little hands and my husband's hands which are way bigger than mine. We ended up getting all of the accessories for the ps5. Definitely in love. Movies and games look amazing on the ps5 and the TV of course.

I find this system to be excellent. Launch titles are amazing... besides godfall. The system feels fresh and news. It packs quite a punch and the new dualsense controller is fantastic. While I have a problem with some launch titles... ahem Ubisoft.... it is not a ps5 problem. I know some people have been having technical/software issues with next gen consoles, but I have not experienced a single issue hence 5 stars. Now is it perfect? No. Day one launches are basically an extended test period with updates fixing and improving things as customers provide feedback, but as far as a launch day console is concerned, the PS5 has crushed it compared to previous gens. Oh ya... that ssd is nuts. Playing Spider-Man with 0 load times is insane compared to the ps4 one.

Hard to get next gen consoles but Best Buy took care of me. Graphics and speed are second to none. Love the ssd speed but size could be more stout. Purchase an external hard drive and you can expand storage space!

Super fast, excellent graphics. Easy to set up and transfer data from PS4. Trying to get one was the hard part. For the price it should come with a game, extra controller and a year subscription to PlayStation Plus

Much better and faster than the PS4. Great design and graphics as well as the best lineup in exclusive games. The new DualSense controller is also a big improvement over the DualShock 4. Get this when it becomes available.

Controller is awesome and speed is insane feels very new gen unlike my series x. Basically if u are looking for the a brand new experience get a ps5 if u want more of the same just faster then get a xbox

Love PS5. Only wish I had an internal M2 SSD to store games. I have 8tb external hard drive but it's too slow. Have to move games to PS5 storage when play. This can take a while. Can't store many games on PS5. Not crazy about white, the large size, and the terrible docking disc thing. You can't move the PS5 around after putting on that thing to plug in cables. Highly annoying! It falls off every time I love PS5. As long as don't touch PS5 it's fine. Not enough USB ports or at least distance between them on front. Need 1 for camera adapter, 1 for external hard drive, and 1 for psvr. I tried Arctic headset but the dongle was too large to use on front and had to unplug 1 USB connection.

To start, like many others, im amazed that I actually got my hands on one. I would like to thank Best Buy for marking the pick up of this device via curb side SO CONVENIENT so I didn’t have to wait long hours in a line. Now on to the device.....WOW! Initially prior to buying this device I was torn between purchasing the new Xbox or PlayStation, now I know I made the right choice! The controller is truly next level! The controller adds another level of immersion with its haptic feedback during the games! I must highly suggest, if you are planning to purchase a next gen console, purchase a tv that has the ability to optimize all the graphical capabilities this console truly has to offer. I can’t wait for more titles to be available to play on this console!

Great product, works well and graphics are amazing.

The holiday gift everyone is looking for! Great graphics, the best games, super fast ssd and also great innovative new controllers! Hopefully it’ll get easier to get one of these by the time more games are released.

If you are fortnuate to be able to get your hands on the newest console from Playstation you are in for a great experience. The graphics are astounding and are brought to life! The loading time is crazy fast! I expect to be waiting on a loading screen but most of the time i dont even have time to get a snack. Online games ofcourse take some time to connect and start up. The controllers are amazing their haptic feedback which is based on the environment you are faced with. Its great!!! All in all I am really enjoying it hopefully there will be more and more games to experience. I do not like the fact that they did not add more buttons to the controllers. Minor issue tbh

I've been waiting for a while to get a PS5. As soon as I got it, it exceeded my expectations. The controller felt great, the SSD made loading times super fast, and the design is just beautiful.

Splendid graphics, amazing load times and decent exclusives. While the fresh UI is very appealing, the 825gb (actually about 675 gb) is not that much. Very quiet and no errors so far. Great pickup service as well.

Amazing graphics and speeds. The process to order was super quick and easy. I’ve had it for four weeks now and the ray tracing and controller really bring a new experience to each game I love it. Definitely worth it.

Well, here I am, writing a review on a console that I fell in love with before I even got it! One day, when my kids are reading in their history books about the semi conductor shortage of 2020. I'll be able to reference this little thang and be like see that there on the wall, I got that amazing piece of machinery and it was the best purchase that I have ever made during that time.....and then go on about the amazing graphics, the haptic controller that amazed the world and the amazingly interesting build quality! I'll also tell them that I mistakenly put the CD into the PS5 the wrong way my first time........ So I'll say that..... make sure you put the CD in the right way. lol