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Customer reviews

Rating 4.9 out of 5 stars with 32730 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 32,729 reviews
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    It's good, but far from perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who was frustrated with how outdated the PS4 was, the PS5 brings in a new sense of excitement. It fixes everything that was outdated with the PS4 (faster storage, better graphics, updated ports). It let's you play PS4 games with better quality than the PS4, but it still feels underpowered when compared to the competition. It does not have a 1TB storage, and the space it does have is shrunk down some by the system. I ran out of space after installing five games from my virtual library. While the PS4's hard drive could be upgraded, Sony has yet to offer an effective option to increase storage on the PS5 (that I know of) without the need for an external drive. My biggest beef with the console comes from its design, however. It's way too bulky for a console. It covered a part of my screen, and I tried to move my TV until I realized it wouldn't solve my problem and just tilted the PS5 on its side. It has the ability to be sideways or standing, but it is clear that it is meant to be standing upright. It simply looks way too funky sideways, and it feels like it would've even been better if they had just removed the excess plastic that serves no purpose. Overall, it's a good console, offers a great selection of exclusives, but it is lacking in power and design. It feels like it will quickly become outdated and a new, more powerful variant will be warranted.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    First ps5 at Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the very first ps5 at Best Buy on the release day over 1yr ago. I have had zero issues with it and I have put a ton of hours into gaming. The speed of the system is just insane which makes downloading games so quick 5-10 mins and it has downloaded a 100G game no problem. The graphics are absolutely phenomenal this system is a must have but make sure to pair it with a tv with hdmi 2.1 I recommend the Sony Bravia x900h it’s capable of running games at 120 fps and I absolutely love it’s stunning.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    ps5 nuff said.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this system specifically for ghost of tsushima and Spider-Man. Now they coming on steam lol. If you don’t wanna spend a lot on a pc this is second beat.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, can finally buy without scalpers. Has a great selection of games and good controller

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful When You Have Games to Play

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There still aren't that many exclusives, but it's performed well on anything I've played. It's a console you get for the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Speed

    Rated 5 out of 5 stars

    PS5 disk version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best PlayStation console yet. Love the ease of use, the speed it delivers and the dual sense controller is out of this world good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Buy!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally changed my life…this is leagues above the competition. Thank you PlayStation!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ps5 W

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade from the ps4. Definitely recommend to anyone trying to upgrade or wanting to get into a different platform.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    A great console!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the latest hardware with great software! Think ‘iPhone’. And the controller is very good at simulating all sorts of conditions and actions in games.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 3 out of 5 stars

    Great at Retail Price, Not worth Scalper Price!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great system with some serious caveats. First of all, I purchased both ps5 and Xbox Series X so I will be comparing both and reviewing the PS5 against the Series X. Sony got a lot of things right here, but there are some serious missteps that Im sure will be addressed in due time. The system design is cool, but its novelty wears off fast when you try to fit it in your entertainment center with other devices. Nothing else looks quite like it so it sticks out like a sore thumb. Its not horrible, but it could certainly use a redesign. I dont think it needs to be nearly as big and galmy as it actually is. Whereas the Xbox SX is sleek and symmetrical, the PS5 just looks odd in comparison. The console performance is phenomenal to say the least. Spider Man looks insane on the PS5, whereas it looked merely great on ps4 pro. Its actually quite a shocking difference, which bodes well for games in the future. If cross gen games look this good already, 2-3 years from now will be mind blowing! However, cross-generational games also pose somewhat of an issue on the ps5. On several occasions, the PS5 downloaded the ps4 version of a ps5 game I had downloaded. I then had to delete and reinstall, making sure to select the PS5 version to install. Why wouldnt it automatically recognize what system Im installing the game to, which is where Xbox Series X really shines. On the Xbox, you automatically get the best version for your system, no guess work. It may seem minor, but its fairly frustrating in practice. One huge issue is the HDD size. Ive only got a handful of games installed and am already out of space. With no upgrade options, Im stuck uninstalling and reinstalling games I want to play at any given time. Sure you can plug a regular old HDD in and use that, but its not NEARLY even close to a solution as you cannot actually play the ps5 games from a standard HDD and there is NO SSD option to expand the PS5 SSD memory. So yes you can save game file and transfer them back and forth as needed, but why there isnt an expansion similar to Xbox SX memory card solution is beyond me. The ps5 controller is pretty great as well, but the immersive haptic trigger feedback is almost a nuisance at times. This force feedback is considered revolutionary by some, but I find similar implementation on the Xbox that has been there since early days of Xbox One. Sure it may be more active and slightly different than Xbox, but its basically the same thing! How is it a revolution now if Xbox was doing it last gen? Xbox Trigger feedback is also less intense, making it more bearable for long play sessions. Try playing Black Ops for more than an hour with trigger feedback on and your hands will curse at you! Whe it comes to the games, thats where Sony always shines. However, I find myself playing and replaying ps4 games more than anything. There just arent that many ps5 exclusive games yet. Almost everything is also available on ps4 and I have already played most of them! Demons Souls, which many argue is a true ps5 exclusive, is simply a remake of the ps3 game! As glorious as the graphics are, I didnt care for Demons Souls then and prettier graphics DO NOT make it more fun. Its still a riduclously hard game and pretty graphics do not change that. Godfall is not good either, so there no exclusives that could be considered killea apps right now. Of course Ratchet and Clank is out soon so that will change, but if you have been having a hard time getting a PS5, just be patient as there really isnt anything that screams you need this right now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first big purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first big purchase! I had saved up for months and it was so worth it I still use it as much as day one. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Game on

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing. This is the way to if you can't afford a $1200 gaming computer as this Ps5 almost matches anything around that price

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great system with just one flaw so far.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying my PS5. Graphics are great, speed is fast, storage sucks though. They have not added as of yet a way to add a bigger SSD or m.2 in it. So you are crippled to something like 690 gigs. When you download a game like the newest COD it takes up over 100 gigs itself. But the controller is great. The experience is great. Just need to fix the storage issue soon.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a PlayStation since they took forever to make the ps3, been on Xbox since the 360. I think the Series X is the better system but the nostalgia of it and this pS5 controller has my mind blown. Only ps5 game I have is Spider-Man and I haven’t even played it yet because I’m enjoying these ps4 games I can catch up on(they look great by the way and my tv doesn’t have HDR just 4K 1080. I’d advise if you get lucky enough to get the system you should purchase a extra controller and the dual charging station, the 3D headphones was also worth the extra money

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Speed

    Rated 5 out of 5 stars

    The next gen of gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is the next gen of gaming. Super fast loading, amazing graphics and an awesome controller with haptic feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Speed

    Rated 5 out of 5 stars

    It’s Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The new control is really good! And the whole system is fast smooth! The look of the PS5 is very modern and sophisticated! I really like it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine! Load times are crazy fast. Graphics are phenomenal. Only draw backs are no web browser and amount of storage space vs. game size.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    My oh My!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is not only beautiful to look at, but it makes you contemplate exactly what life is all about. The white body paired with the black...middle area...makes for a great look! under all that plastic though is a beast just waiting for you to unlock its cage. Games look super fast. Miles Morales doesnt even have loading screens. Graphics are top notch and the controller is actually better than the Xbox controller. $500? they could have made this $600 and I still would have purchased this. If your ex was a gamer, then they are definitely taking a fat L for this.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Load times

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 is worth it. Graphics run seemlessly and super fast. Load times are short and the new controller is amazing. Can't wait for Gran Turismo 7

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Beast of a machine.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. The new PS5 with all of its intuitive features and amazing controller are on point. The graphics are stellar and out of this world. The ray tracing effects are digital crack. The controller makes games come alive in the palm of your hand. There are a few bugs to be worked out with the system. Seems to crash a lot when trying to put into rest mode. System have been known to over heat. Haven't seen that problem. Sony is working on the kinks but to all the gamers that have yet to experience this new technology. Be patient and play really has no limits now!

    I would recommend this to a friend