Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$279.99
Save $120
Comp. Value: $399.99

Customer reviews

Rating 4.9 out of 5 stars with 32730 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 32,729 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PlayStation 5 is awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. I have both this and the new Xbox series x and I have to say I gravitate to the PlayStation more than the Xbox. Both great consoles but this PlayStation is amazing! It was very hard to get, annoying at times but it was well worth it. The digital version is nice, not many people use discs anymore. It’s nice being able to download a game right from the store. Instead of having to go buy a game then get home and still have to download it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fun and great buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase and everything was exactly as they described. Bestbuy is the best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works great, but wish it were a little smaller.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to move up to the next generation, after owning a PS3 and PS4. So far, all of my PS4 games seem to work just fine with it. The new controller capabilities are pretty neat, though it seems to need charging more often. The HDMI connection works fine (I don't even have 4K yet) through a ZettaGuard 5x1 HDMI switch and my Denon receiver to my TV purchased in 2019. I just wish the PS5 was not quite so big.

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a giant pain to get your hands on one of these. There should be a better system of how Best Buy releases them. I’m not terribly impressed with the PS5 versus my PS4. to be honest same thing just new. This system is huge and very heavy. I enjoy the details on the controller though. Is it worth it? Not sure. With the difficulty of getting a PS5, doesn’t seem like it’s too necessary because most people will stick with a ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Huge step up from last gen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great step from the ps4. Ray tracing/ 60+fps for $500 is a huge improvement for consoles. I have pc but purchases this for mainly PS exclusives. Goes great with a high refresh rate tv. Not a huge fan of the design but i dont look at the console while playing anyways. Loading time is instant and the new dualsense controller is unlike anything else on the market. If you can find one, its worth the hype

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Load times

    Rated 5 out of 5 stars

    PS Fivetastix!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing through Miles Morales, I must say the PS5 is fantastic. I think I the killer feature in this generation is the absurdly fast load times. They are next to nothing compared to last gen hardware. The other big improvement is the controller. I’ve never been a huge fan of Sony’s layout and design, and preferred Microsoft’s take more. However this time I’m loving how the new controller fits in my hand. If you can snag one of these consoles don’t hesitate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Buy only!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great steak when it first came out. Best Buy allowed me to get this during the pandemic. I love Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics
    Cons mentioned:
    Size, Storage

    Rated 3 out of 5 stars

    System software needs serious work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Crashes in games like Miles Morales UI is worse than the PS4 External storage for PS4 games is very buggy It's big and ugly Limited storage space Good The games look great The controller feels great The PS5 needs a lot of work to live up to the PS4.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product but the storage is too small. you need to buy additional storage after just a few games

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    For the money, you can’t beat it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Ghost of Tsushima is beautiful. I also have an RTX 3090FE, this is no where near as powerful, and neither is the new Xbox. Don’t be deceived, but understand what this truly is. It is a true generational leap from last gen consoles. It is a wonderful gaming experience. The new controller feels great. The PS5 is huge, but it is not an eyesore. When I want to play an exclusive or game from the couch, it fills that role beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    All I've been waiting for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent machine. It is big, but I was able to fit it in my furniture when I put it horizontally. Do look at the manual to understand how to put the base properly, as it can be a little tricky; and if you lie the machine horizontally make sure that the base is properly adjusted since it doesn't use the screw, if you move the machine it can come. The control is great, although it is a bit heavier than before but I found that comfortable to the grasp.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Speed

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun fun fun. Sleek good looking. Fast load up and the controllers are more user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Performance

    Rated 5 out of 5 stars

    One of the best ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, very powerful. Control is one of the best ever. Good user interface. The console is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for myself and i love it! The controller is so cool. My favorite console to play on by far.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system just wish it came with more onboard storage as the games can be very large in size.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UI is not as friendly as the PS4. The controller takes some getting used to especially when it comes to voice chat which now comes through the controller. (Hopefully this will change cause it's barely audible) And finally background themes are gone for advertising. All that being said, it was still worth the wait, price and trouble of getting it. The graphics are amazing. The improvement on load times alone is worth it. Would go through it all again.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    So worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process for purchasing shouldn’t be so difficult but finally snagging one felt great. The UI is so gorgeous and definitely feels more updated than the PS4. It’s much larger but I like the option to put it horizontally or vertically depending on your space. The controllers feel like a dream, even if you have small hands like me :) very excited to see what games will look like on it as more and more PS5 exclusives come out!

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics, Speed

    Rated 5 out of 5 stars

    PS5 is amazing console

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 design look great and feel smooth on panels.. controller feel great and amazing.. wow it is faster loading

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Speed

    Rated 5 out of 5 stars

    I'd encourage a purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's silent, fast, dependable. The controller is amazing and I love its compatibility with the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Its cool

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. Suprised him woth it for christmas and he loves it. I have not touched it so I am basing this review on his thoughts. Graphics are amazing, speed is amazing, wish it was black but its whatever. The download speed seems extremely fast compared to the ps4 pro. Its a good purchase. It is pricey but I guess that is what we do when we have hobbies. This is his hobbie so it was worth the price amd the happiness it brought him.

    I would recommend this to a friend