Customer Ratings & Reviews

I really enjoyed this system. I love the Spider-Man Miles Morales game for this system it is excellent and very fun. The graphics are amazing and to feel of the controller is excellent. The only thing that I would improve on is actually getting one terabyte of memory because that 800 is enough.

Best Buy I have ever made! Truly amazing console! Definitely worth every penny!

Excelent product, best console ever, the games are cool especially because of the dualsense

After months of searching and trying, I was finally able to order my PS5 from Best Buy thanks to the total tech membership, which will give 2 years of monthly Geek Squad warranty on the console. Not a bad deal, so if you will be buying several items, total tech is definitely worth it. Oh, and the PS5 is awesome by the way, the graphics and the haptic vibration feedback on the controllers are the best!

This has been a game changer i have been playing it since i purchased it and i am amazed.

Truthfully my last consol to buy. I switched over to Nintendo switch after owning both ps5 and Xbox for months. Games aren’t really breakthrough, graphics are good and connection speed, definetly an upgrade. I got my ps5 at the base price, I wouldn’t pay a dime more/buy the generation after this. Great console tho, controller is probably the best part about it

It is extremely large, but surprisingly just as quiet and performance is leagues ahead of its predecessor.

The PS 5 is a fantastic machine! Easy to use, impressive new controller, and the graphics are sharp.

Like all of the PS5 buyers, I fought, I didn't sleep hunting this console with all retailers, finally I did it here in BBuy on January. It is a nice console, silent, fast, very nice change of generation games. I didn't had PS4 beacuse I was into PC gaming, so the PS Plus for this PS5 was a great purchase too for me, because of the PS collection with old games I didn't has chance to play in the past.

Doesn't truly feel like a new generation. I would describe it as a PS4 Pro Pro. The haptic feedback is nice and better graphics are always welcome. The much faster loading is my favorite feature but the storage size is small and expensive to upgrade.

Great product works like new after 2 years never had any problems

Such a step up from my base model ps4. Everything looks and runs much better than i couldve imagined

I love my ps5. Its fast, games look good, and the dualsence is the best controller if I do say so myself.

Being one of the lucky ones to snagged on day launch day I want to say I am very satisfied so far with my purchase. It’s pretty much everything I expected to be and they haven’t fell short of anything Sony has announced. Loads times are insane, audio quality is great even with standard earphones, graphics are amazing and we’re only at the beginning of everything! Things will get better and it’s already off to a great start, 5 star product for me!

I'm not disappointed at all! Many worry about being one of the first and the problems you may encounter not that's what the warranty is for. Sony is not going to risk their reputation and cheat you out of your money on a product like this. Graphics, sound, build in mic with mute button on the controller, design(a bit bigger than I expected but different and I like different), faster load times, etc.. It is a nice addition to my other consoles!

The most appealing features are the quick-load functions -- the speed of which has been astonishing so far -- and the controller. While seemingly only an incremental step up from the PS4 controller, the subtle changes to rumble implementation and the pressure changes in the triggers make certain games a lot more tactile. In a surprising turn of events, the controller, more than anything else, makes the upgrade from the previous system worthwhile.

Best ps5 and fast would buy one for my son birthday

Was lucky enough to get this when there was as shortage and I still regularly play it and love it

One of the best consuls I’ve bought graphics are really beautiful and I’m having much fun playing in it

Best purchase I’ve ever made Best Buy was great and on time with this order. Would purchase again