Customer Ratings & Reviews

Great item and a perfect gift for Christmas holidays!

Fast UI and fun games. Backwards compatibility with PS4 games is great.

Love the PS5 it has been great to be able to find one

I love this system. Everything about it is wonderful.

Excellent, overall good value and friendly atmosphere

Thank you I love it very much. I am very happy I purchased

Great quality, really enjoy it, would highly recommend. Fun to play.

Works great. Happy to have gotten it. Wish it would have arrived earlier.

Love the service and the product. The team took good care of me !

Barely any PS5 games released makes it a glorified PS4.

Love this system. Definitely worth the price. Thank you Bestbuy!

One of the best consoles to ever exist on planet earth

Doesn't disappoint great console. It looks great bigger than I expected.

Had it for a year now and I've had no problem with it

Great value, hard to get. Would recommend my friends

Best gift u will know it’s best to buy here and lot of game choices

LOVE THE PS5 4K ! MILES ! DEMON SOULS !! MORE EXCLUSIVE COMING SOON!!!!

The Elusive PS5 Finally was Purchased. Super Stoked.

Nice consoles way better than Xbox way better plays smooth

I preordered this and got it on launch day. The only odd thing that happened when it was shipped to me was that the white plates had dirty black fingerprint marks on it when I took it out of the box for the first time like it was put together by Sony. wiped the plates off the best I could but some of it was just stained on. After that I setup the ps5 in my house and started playing games just fine no problems at all. Even though the plates were dirty the ps5 worked the games were incredible and I was having a blast with it the entire time it worked. Last week the Ps5 just started completely crashing and shutting the system off without warning after only an hour of playing games on it like Horizon 2, Reternal, and Ratchet and Clank. After the system would crash it wouldn't turn back on, so I had to unplug the power cord then plug it back in to get the Ps5 to power back on every time it crashed. When plugging the power cord back in to be able to turn the Ps5 back on I noticed it was very hot as well. I decided to take it in to the geek squad for repair because all I want is a working Ps5 but for some reason they said they couldn't repair it and had no stock to replace it so all they could do was give me store credit for the Ps5 even though they don't have the Ps5 in stock to replace my broken one which is all I want to use the store credit on. Loved the Ps5 when I had it but that fact that it stopped working after about a year in a half is really disappointing and also disappointed in the way the best buy warrantee was handled. I was told they could repair the product when I purchased the warrantee then telling me that I couldn't repair it with no explanation and all that they could do was give me store credit was also disappointing because the store credit is worthless to me until they have Ps5 consoles in stock.