Customer Ratings & Reviews

Came really fast and was packaged well to avoid damage. Perfect purchase.

Excellent!! Process online was quick, and curbside service was great

Excellent work perfectly getting on release date sorry for who didn't get

I can’t stop recommending it to all my friends, worth the wait!

Love it! So happy I finally snagged one! Upgraded from a PS4.

Absolutely an amazing gaming system. no load time super fast. love it.

Good and it’s a perfect game for me and Best Buy the best place for buy

Fantastic system. Was able to get it early in september. Good luck to all

Awesome console. Set up is easy and quick. Games look amazing on the PS5.

Amazing, on time Delivery, smart to do appointments to pick it up as well

Great System for the value. Pleased with this product

As expected. Sony never disappoints hopefully they restock soon

I preordered this and got it on launch day. The only odd thing that happened when it was shipped to me was that the white plates had dirty black fingerprint marks on it when I took it out of the box for the first time like it was put together by Sony. wiped the plates off the best I could but some of it was just stained on. After that I setup the ps5 in my house and started playing games just fine no problems at all. Even though the plates were dirty the ps5 worked the games were incredible and I was having a blast with it the entire time it worked. Last week the Ps5 just started completely crashing and shutting the system off without warning after only an hour of playing games on it like Horizon 2, Reternal, and Ratchet and Clank. After the system would crash it wouldn't turn back on, so I had to unplug the power cord then plug it back in to get the Ps5 to power back on every time it crashed. When plugging the power cord back in to be able to turn the Ps5 back on I noticed it was very hot as well. I decided to take it in to the geek squad for repair because all I want is a working Ps5 but for some reason they said they couldn't repair it and had no stock to replace it so all they could do was give me store credit for the Ps5 even though they don't have the Ps5 in stock to replace my broken one which is all I want to use the store credit on. Loved the Ps5 when I had it but that fact that it stopped working after about a year in a half is really disappointing and also disappointed in the way the best buy warrantee was handled. I was told they could repair the product when I purchased the warrantee then telling me that I couldn't repair it with no explanation and all that they could do was give me store credit was also disappointing because the store credit is worthless to me until they have Ps5 consoles in stock.

Great console much better than my ps4. Just need a larger hard drive.

Best purchase of the year really worth it if I’m being honest

PS5 Disc Console Next Gen got it early for Christmas. Thanks to Best Buy

Bought for my 17yo son..Great product sound and picture quality love it.

Good luck to all trying to get this for the holidays :)

Easy pick up process when ordering online, the product itself is great

Having a next gen living room console is something I highly recommend.