Customer Ratings & Reviews

Good powerful system, Finally able to get one thanks best buy. Not enough games yet on the system but the few they have are stunning. Astro bot pack is in a neat pack in to show off the controllers features. It will be interesting to see how 3rd parties to use. I've enjoyed playing my old ps4 games at higher frame rates. Only complaint is the disc installs are god awfully loud. I have mine vertical as I have no space for horizontal orientation. I still think it's ugly but it does grow on you. It's also a fairly massive console but I have a large computer case so I'm use to it. Other than the disc install the system is rather quiet and a warm welcome. Can't wait for more Sony exclusives but it's an amazing upgrade over previous console hardware. My pc is still much stronger but the value over my pc is impressive. Consoles have finally caught up to PC and I hope games can keep the locked 60fps modes this generation.

Absolutely SPECTACULAR. From load times to interface functionality for online games/party chats/audio switching between headset and soundbar. Graphics are absolutely gorgeous. PS4 games that got even simple PS5 updates run night-and-day difference better.

The PS5 is awesome with great graphics and very fast loading

After about a week everything about this new console is incredible, from the new controllers to the blazing fast load times. As of now there still aren't too many games available exclusively for the ps5, but that doesn't take away from the vast improvements it offers.

The system is perfect has worked well since day one , the whole new system interface is perfect and game look stunning , I can play my 4k movie and they look stunning with my sony x900h , the system is perfect to me

Was finally able to get one through the Best Buy website. Graphics are awesome, cant wait to customize the plates. Awesome graphics, Loads games super fast, just really hard for everyone to get right now. Good Luck to everyone in your hunt for a PS5!

If you get one, you won't regret it. I'm currently going through Spiderman, and some older titles. The SSD makes loading times insanely fast. The dualsense controller is truly next get. Don't skip Astro's Play Room and the entire PlayStation collection. Loads of free games.

I love my order and it’s was professional and easy to pick up thanks again for making me and family happy

Phenomenal console. Games load quickly and look great, and the DualSense controller is a game changer (forgive the pun). It'd be nice if it came with a bigger hard drive or at least had support for expansion by now, but it's remarkable even with that minor flaw.

Its good for what it is, I prefer PC tho, however if that isnt possible for you at this moment, this is good and simple to set up and use

Amazing and great must be the most wanted item in 2020. It also bring some light to a child's quarantined days!! But was extremely hard to get my hands in a system . I tried to order one and the page would just keep loading and loading. Really liked the email verification.

Great service, pre-ordered when it first dropped and Best Buy allowed me to buy one for myself! Would recommend this console to anyone that enjoys gaming!

This console is very well designed. No console is perfect, but it hits all the right marks. Compared to the Xbox series X it is honestly about on par. I do own both, and if you are simply wanting the best ” next gen “ experience, with the best games, this is the one. The controller is a “must have” experience and it sets it apart from the competition. The look, well, who is looking at it while they are playing, but it grows on you. It’s big, and leaves an impression that says “ I’m the centerpiece!”. Just let her be the queen of your entertainment setup, and she will prove her worth.

Love it! A huge upgrade over an original PS4. Not as a big of a graphical upgrade versus the PS4 pro but it is amazing to play GOW at 60fps. Getting ready to go through Ghosts of Tsushima on New Game plus! The DualSense controller is awesome! Best controller I’ve had.

I've had an absolute blast playing my digital ps5. It's so convenient not having to use discs for games, especially since I move a lot and won't be able to keep up with them after a while. Hopefully production ramps up soon so everyone can enjoy these new PS5s

Great value. The PS5 is just better. You'll have a more immersive gaming experience, with ray tracing, haptic feedback on the DualSense controller, a lightning-fast SSD, and so much more. If you have the ability to go for the PS5, that would be my recommendation.

I've owned every Sony console since the original PS1 and Sony has really impressed with the PS5. Load times are practically non-existent. Games look amazing in 4k 60FPS. It's not really a groundbreaking upgrade from PS4 pro, but it sure has a lot of potential moving forward.

Absurdly powerful and fast when enjoying games both old and new User interface is refined, accessible and satisfying to use DualSense controller feels like a true leap forward for gaming Backwards compatibility means you can access your existing library with ease

Getting one of these is like finding a unicorn with these supply chain issues. I was extremely lucky to nab one and LOVE the 4K performance with native games. My favorite thus far is Horizon Forbidden West, which shows the system's abilities with beautiful results. I don't think developers have fully unlocked this system's potential since they still want to develop compatibility with PS4 and older systems. I would be remiss if I didn't mention the NONEXISTANT LOAD TIMES!!! You do see load screens but you barely have time to register it's a load screen before the loading is done. The SSD and whatever caching black magic this thing is doing in the background is a revolution in... gaming productivity? Anyway, best of luck for those trying to get one!

Had to install hard drive due to the lack of storage and controller had stick drift a month after purchase. Other than that good console.