Customer Ratings & Reviews

Amazing console that lives up to the hype. While the system looks physically massive, it's slick design helps to overlook the size. Not too many games specific to the PS5 are out, but the ones that are, are great. The added bonus is it's backwards compatibility and all the impressive PS4 games you can play and how much more impressive they are played on the PS5.

A little big and pricey but has amazing graphics and the kids love it.

Excellent picture, excellent games, I really recommend for die hard gamers

Very very nice console and it works well. Has the best quality. I love it.

Very amazing graphics and awesome console so far. Only complaint about it is when inserting a disc it makes a very loud noise which can get annoying at some points put later stops making the noise. It only makes the noise as soon as you put it in after it finishes reading the disc it stops. Overall worth every cent and great purchase. Definitely would recommend.

This system is amazing to say the least. It’s fairly new so the user interface seems like it’s lacking some of the features that we’re used to with PS4. All together the graphics and look and feel is amazing overall. I would totally recommend this system over others. You can also play PS4 version games using your PS4 controller in this system.

works fine and best buy was helpful. the playstation is better than xbox

I purchased this online through the Best Buy app on the drop date 1/7/21. Let me tell you Best Buy is the goat! This console is very hard to come by. But the goat Best Buy came through! It shipped to the Best Buy store I selected and was ready for pick up on 1/13/21. My kids are very happy and so am I! They can’t stay off of it! Thank you Best Buy!

Games load up immediately, console is quiet, and user friendly.

The physical system is huge. Make sure you have the space to fit it around your tv. Makes sure there is enough space for it to breathe. Everything worked as expected, no major issues. Got it day one. Just be ready for a few updates so you much connect it to the internet before you start playing. UI is easy and fast. You will be playing in no time.

The new PS5 is strong and powerful and love the new design.

1st I would like to thank all the Best Buy Employees for coming in super early launch day to pass out our preorder PS5. I know it was tough to be up that early but it was super awesome of them all. Also my PS5 is running amazing right now and I have no complaints. Glad I have it and don’t have to wait to get it. Back to playing my games again.

Come on, it’s a ps5 What bad can I say about it? only thing I can say on my behalf is that the original storage space on the custom SSD of the ps5 is SUPER small it comes with 850 GB but ends up being 640 GB after installing the mandatory UI updates and what not, but other then that this is the best purchase I’ve made in a while

The load times are super fast and the graphics are sharp

I mean look at this elegant beast of a system and tell me you're not intrigued. I'm glad they decided to go with this eye-catching hefty, yet sleek design and color rather than the safe xbox series x model. It emits that next-gen energy even before you turn it on. Love this thing, and pairs well with my Sony A8H from bestbuy.

This thing is seriously fast. I switch between a PS4 in another room and this PS5, and the difference is quite noticeable. Cold start and resume both take just a few seconds. Games launch very fast. The interface is more streamlined. All PS4 games work perfectly on it, looking forward to more PS5 games in the near future.

The PS5 is what you expect from a next-gen console. It provide with a user friendly interface and not at all complicated. Spider-Man Miles Morales runs smooth and looks great on the PS5. The loading screen are almost instant compared to the PS4. Overall a great console for people who don’t want to spend a lot of money on a PC.

I was in line for a few mins but I got it worth every min

Incredible console! Super fast, super nice design,

PS5 is an excellebt console with 4k graphics and availibility to add memory sticks is great. A must have for Playstation gamers. I changed the outer casing as you can see in the picture. Casing simply snals on with no screws.