Customer Ratings & Reviews

The ps5 is amazing. Good graphics and it’s so fast when you load up games. Can’t wait to be playing more ps exclusive games on this console

A gamer & their game. Inseparable relationship. I love my PS5. Keeps me sane & less stressed!

Great system. I have really enjoyed playing Spider-Man and call of duty on it. Best Buy also made the pickup a nice and smooth experience

This is the best playstation yet! The graphics are out of this world! Load times are cut significantly, nothing to complain about here.

Runs pretty good, there aren’t a lot of bugs when playing a game. Controller is pretty solid and the console doesn’t overheat too much

I absolutely love the dual sense controller and the haptic feedback. The real game changer is the lightning fast load times. I also have the sony oled a90j and the ps5 is gorgeous on it. I'm giving the 4 stars because there have been some unstable games that have made it crash(gt7 and ghost runner).

This is a awesome system the graphics are amazing,The controller is second to none and the design is great way to go PlayStation five.

Excellent console, load times are amazing, and i love the looks and feel of it. The dual sense controller really makes it feel next gen.

I think this is an even better value than the disc version if you have the online subscriptions. No PC can compete at this price.

It’s the next generation of games which look soooo good and the loading is also very fast less loading and more playing a must buy

Love it!! Super fast loading of games, and the controller feels great! Accessing in-game PS5 controls (party chat, etc) is super fast!

It's very beautiful in person. Very easy to setup. It's huge. Way better then the Xbox. And the controller is amazing.

Ps5 is an awesome machine, love the box love the graphics and like that Best Buy is able to get these to us! Thanks

Next Gen is here! The best home gaming console yet! Ultra fast SSD nearly eliminates loading. The future is here!

Amazing service! The PS5 is in great condition! I was able to do a curbside pick up and everything was done very smoothly!

Getting this pre-order took a lot of effort and the wait was worth it in the end. This game console is next level with faster loading screens, 4K-8k better graphics, and the design of the console looks stunning! Definitely would get my hands on one if I wanted a better gaming experience. P.S. Best Buy’s Customer Care team is fantastic! They had an answer for every problem I had during the pre-order process. Best Buy has a loyal, happy, and lifetime customer after my experience with their customer service. Thank You BestBuy!

I used the ps5 for two years and it never disappointed me. It was the best thing I bought so far!

Absolutely a next Gen console! This worth upgrading from PS4 to the ps5 very quite and very fast! The new Dual Sensor its a game changer!

So far so good - waiting to see some more games come out. Overall a really cool console with a great design and excellent controller.

It’s a solid console with a lot of potential, but right now there’s pretty much just Demon Souls and Spider-Man. Also, Cyberpunk runs fine on it. New controller is REALLY nice, and Astro’s Playroom does a great job showing off the new features. Runs PS4 games a little better than the PS4-Pro, but it’s nothing crazy. Can’t say much on the load times, as I’ve had an SSD in the PS4-Pro forever, but I’m sure it’d be a huge difference coming from the old HDD. Grab one if you can, but it’s definitely NOT worth paying a scalper.