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Customer reviews

Rating 4.9 out of 5 stars with 32730 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 830 Showing 16,581-16,600 of 32,729 reviews
  • Rated 4 out of 5 stars

    Aesthetically unpleasing, but it does what it does

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always shines with the technical performance of their newly released hardware. PS5s are still plenty easier to obtain than GPUs these days (and surely more cost-effective than building a PC). It's good to see that the disc version is backward compatible with PS4 discs. My biggest gripe is the lack of console exclusives and that physically, this console is just oddly shaped... but to each their own. I can't say I ever regretted a sony console; however, if you're without a PS5, I'd still say that it's not something worth paying scalper prices for due to most games being available on PS4 anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS5. If you’re reading this you know you want one. Yeah, the available exclusives are a little light. But that will change soon. And the current exclusives/games are great. Plus PS4 up scaling makes those games look new. And I will say that ordering and picking up with Best Buy was super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a game! I will never read reviews or people’s opinions again. I loved every minute. I guess it’s not everyone’s style of game but for me it’s phenomenal. A metaphor for society. The power of connecting people and the grind we have to go through sometimes to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd PS5. Yes it was still hard to buy but patience is truly a virtue. Powerful beast of a machine that makes the PS4 look extinct. The best part is the backwards compatibility with PS4 games. Now I can finish that huge backlog of mine without buying any PS5 games yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for month, almost a year to purchase this. Glad I got it from Best Buy—pick up was sooner than expected and was quick and easy. I’ve always been able to get my hard to find consoles from Best Buy! Love the product, it’s a PS5–what more is there to say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title of who? Me? rep?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rep was especially excellent - very knowledgeable, helpful and professional. Extremely a pleasure to work with him - Oscar Rodenzo. He was always responsive to my questions / emails and always gave me informative answers. Will recommend him to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Controller

    Rated 4 out of 5 stars

    I like.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then Xbox sadly. The Xbox shuts off out of no we’re sadly. I’ll buy it tho for halo. The only thing is no small shelves or space for the PS5 it overheats but I moved it an no problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5. I was fortunate enough to get this on launch day. Playing Ghost of Tsushima with 60 FPS is awesome! Cold War playing on a smooth 60fps is fantastic. It says 120hz is activated but I haven’t verified if that is the case. Load times have been greatly reduced or eliminated all together.

    I would recommend this to a friend
  • Pros mentioned:
    Controller
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good controller is cool unit is big happy to this point - price is high in my opinion- is kinda noisy when playing disc much more than ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation 5 was worth the wait especially when knowing it has backwards compatibility. Getting to replay some of my ps4 games with improved frame rates etc will easily hold me until more ps5 games come out. It's always expected to not have too many launch games at release but next year will be huge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The King of Exclusives

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else is there to say? If you're looking for a next-gen gaming console Sony is still going to bring you more exclusive titles than it's Microsoft competitor. If you're looking for a gaming PC replacement, the Xbox is probably a better overall value with the Game Pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth hassle free checkout, quick curbside servic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed this order on nov 22nd with ease no issues with the site crashing or issues with bots getting all the product like other sites was experiencing, and wasn’t scheduled to pick the package up for another 5 days. I got a email to pick 3 days early which was amazing and quick . Curbside was a breeze

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother as a gift and he loves it , I find the lack of a drive to be a turn off for me but it’s great for the digital people. Picture quality is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-get is finally here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next-gen is here! The jump in graphic is superb! But it doesn’t stop there, the ps5’s new ssd loads games super fast! Overall quality of the ps5 is top notch! Controller is made very well and the force feedback is seriously some next-gen stuff! Sony has outdid themselfs for sure! Highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 months and I finally have my PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually very happy that 4 months of waiting was not in vain for a PS5 to become available to purchase. I've been playing my PlayStation 5 and I'm happy I bought it at Best Buy. curbside pickup was very professional. I might do more orders that way from now on. The console works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER HAPPY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MAKE SURE YOU GET THE WARRANTY PLAN FOR ALL PRODUCTS PURCHASED.. Supper happy this option came to place i feel like i will have a warranty products for a while as they cover all items for free. thank you best buy.. Now This PS5 is new for 2 years lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLY THE BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I’m not going to lie at first it started out bumpy. Ps5 right off the shelf technical glitches but after the initial updates I couldn’t be happier. I enjoy the look the feel of the new controllers and the power of the system itself. I’m planning on purchasing another one in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Controller, Graphics

    Rated 5 out of 5 stars

    Title: A Gaming Marvel: The PS5 Unleashes a New Er

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Introduction: The PlayStation 5 (PS5) has emerged as a game-changer in the realm of console gaming, captivating players with its stunning design, awe-inspiring graphics, innovative technology, and exclusive titles. While it may not match the raw power of a gaming PC, the PS5's dedicated architecture and carefully optimized games take visual immersion to new heights, making it an irresistible choice for passionate gamers. Stunning Design: The PS5's striking design is a testament to Sony's commitment to pushing the boundaries of console aesthetics. Its sleek, monolithic black-and-white exterior, combined with the curvaceous contours, creates a modern and futuristic look that is truly eye-catching. The console's sheer presence in any entertainment setup is enough to inspire awe and elevate the gaming experience to a whole new level. Mind-Blowing Graphics: When it comes to graphics, the PS5 stands head and shoulders above its predecessors. Powered by the custom AMD RDNA 2 GPU, it delivers breathtaking visuals and seamless gameplay at up to 4K resolution with support for ray tracing. The combination of enhanced lighting, realistic reflections, and detailed textures immerses players in worlds that seem almost tangible. The graphical fidelity of the PS5 sets a new benchmark for console gaming, rivaling even some high-end gaming PCs. Cutting-Edge Technology: Sony's commitment to innovation shines through the PS5's hardware. The console boasts an ultra-fast custom SSD, which dramatically reduces loading times, ensuring minimal interruptions and seamless transitions between game worlds. The DualSense controller introduces haptic feedback and adaptive triggers, providing an unprecedented level of immersion by simulating the sensations and tension of in-game actions. These technological advancements contribute to an immersive and captivating gaming experience. Captivating Sound: The PS5's audio capabilities are no less impressive. Its Tempest 3D AudioTech delivers an immersive soundscape that enhances gameplay, allowing players to pinpoint the direction and distance of in-game sounds with astonishing precision. Whether it's the subtle rustling of leaves or the thundering roar of explosions, the PS5's audio system pulls players into the heart of the action, further enhancing the overall gaming experience. Exclusives for Unparalleled Gaming: One of the PS5's major strengths lies in its diverse library of exclusive games. Sony has always been renowned for its stellar first-party titles, and the PS5 is no exception. From the cinematic and emotionally gripping "The Last of Us Part II" to the breathtakingly immersive "Demon's Souls" remake, these exclusives take full advantage of the console's hardware capabilities. The PS5's exclusives offer a unique and unparalleled gaming experience, making it a must-have for any gaming enthusiast. Conclusion: The PlayStation 5 showcases the perfect fusion of extraordinary design, breathtaking graphics, cutting-edge technology, and an array of exclusive titles. While it may not compete with high-end gaming PCs in raw power, the PS5's architecture and optimized games result in an unparalleled visual experience that leaves players in awe. With its remarkable features and a growing library of exceptional games, the PS5 has firmly established itself as a gaming marvel, capturing the hearts of gamers worldwide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This PS5 is HUGE & HEAVY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the lucky ones to get this PS5. (Follow @mattswider on Twitter--he always gives the heads up for restocks!) The system has lived up to the hype and I highly recommend getting a nice HDMI cord to see if you can push the picture and sound to the next level!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Next Gen keeps getting better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more storage!!! That’s my only complaint. Otherwise it’s a solid console. The PlayStation network service keeps adding perks as well.

    I would recommend this to a friend