Customer Ratings & Reviews

I love the PS5 I also own the Xbox Series X. Both are great machines and both are incredible. One is not better than the other, it really comes down to the type of games you like.

worth every penny. amazing overall system. really love the dual sense controller fits in the hand really well and I have bigger hands some of the last-gen controllers didn't really fit my hands too well. but this one is a lot better.

I purchased the PS5 as a gift for my son for his birthday. He absolutely loves it! My only complaint is how these are released and end up in the hands of resellers instead of the people who want them as a gift. There has to be a better way!

GOAT console. The availability, or lack thereof, is the worst part about it. It’s a step up in game play in every facet imaginable. Ray tracing adds more life and the total experience is tailored to immerse you into the games you are playing.

This console is very solid and the game line up is pretty good. I have had this system for half a year now and the only issue i have is controller drift which doesn't even have anything to do with the console its self

Hot item... Worth every penny. My 18yr. Old grandson was fortunate enough to get one. He says the graphics are sharp unlike any other. He purchased a digital and never has to worry about discs and you just downloaded your game. No going back.

This was definitely a pain in the butt to aquire, you guys need to sell in store, enough of the online bs only for consoles and i hope most people can get one for the holidays otherwise i fully enjoy my purchase

No complaints. How fast a game installs and especially updates is worth the price for a quality of life improvement. Games are instantly installed after download is complete. No waiting 30+ minutes for it to "copy" the files over.

Totally worth it. I've been trying since November to get one and would occasionally just give up. Finally got one through Best Buy and it's worth it for sure. This is really next gen gaming at around the same cost as a upper tier GPU.

My son likes this PS5. He watches television, Netflix and YouTube. He can also talk to people live. He enjoys these features. Great looking console as well. Thank you Best Buy for delivering it on time. Venetta Williams

Can't wait for Christmas day!!! The ps5 is a gift for my daughters' family. It was on their WISH LIST! As hard as the PlayStation 5 is to get, I don't need to worry that they might get one. I'm a happy grandma.

This console is nothing short of amazing. The clarity, processing and gameplay are definitely an improvement from previous generation.

Worth the wait, had an external HDD with all my PS4 games on it and loaded it all up. Tons of updates for those games if you didn't do it on your PS4 before. All the games play faster to load and Spiderman MM is the best for this launch date.

Order was fine. The order arrived to the BestBuy store a day before the pick-up date, which was awesome. The box was intact, clean and unopened. The item inside the box was in excellent condition (new). Overall Excellent

Great price for a great console. I only ever had 4 discs with my PS4 so I thought it would be a good idea to save $100 and just get the digital version, I haven't been disappointed yet.

Had to wait in line over night to get it but it was worth it as I do enjoy this system. All of my games from the PS4 work great on it and I am now able to enjoy the games being released for it, like Demon's Souls.

Such an amazing console and the controller excites me so much when I play Call of Duty. Fast installation as well. Cons: Disc Drive is very loud when trying to install games Game shuts off automatically Hopefully this is a software issue

Best gaming console ever made!! And it isn’t close!!! The controller is next level!! The 4K technology is out of this world.... make sure you have a 4K HDR TV to take full advantage of the system’s technology. This is a must have!

After trying forever Best Buy really came through. The curbside pickup was an hour away from my home but hey it was worth it. The guy who brought it out was also real nice and put it in my trunk for me. Great system and great service

What can I say you probably don't already know? The Playstation 5 is a phenomenal system with many positive upgrades from the Playstation 4. I am particularly looking forward to no longer hearing the constant random beeping from the PS4 lol.