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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 32730 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers commend the PlayStation 5 Digital Edition Console's impressive graphics, smooth performance, and fast load times, highlighting the enhanced controller and ease of use. However, some customers express concerns regarding the console's size and limited storage capacity. The lack of a disc drive is also noted by some users, while others mention the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 854 Showing 17,061-17,080 of 32,729 reviews
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was luck to get PS5 via Best Buy. It worked as you would expect. Just beware the external drive must be less than 8TB in size. Even-though the format may show a smaller size, the PS5 will recognize manufacture size.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Not better than xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an xbox guy great console and graphics. Worth having for the diffeerent games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot item of the holidays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All associates were good in helping. Especially store manager! I feel very fortunate to have been able to preorder the ps5. Loved how best buy made special time slots for preorders to be picked up. Was very pleased with that. I love best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t wait for the Future

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is amazing. Games like Spider-Man: Miles Morales and Ghost of Tsushima: DC run smooth, beautiful, and are absolutely epic. The only gripe is the limit actual PS5 games available. You can play PS4 games on the system but PS5 games currently are about 40-50 total….. half being ports of PS4 title. Many of those, as well, are sports title I don’t care much for anymore. No issues as far as the console not even in rest mode. Just the limited PS5 game that take advantage of the hardware and tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my PS5 since launch and it’s an experience to be hold, especially coming from the PS4. All my games library(PS4) runs great and mostly it runs better. Just wish it has an better cloud saves. Also I have the Xbox series X and that’s does an better job with playing older titles and you don’t have to worry about your games saves by doing transfer and sometimes it don’t work on the PS5. Xbox is more Seamlessly. Overall still love the PS5. I’m sure there will be more hardware updates and can be improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming system hands down!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own many consoles and this one is by far the best! No issues with it so far. Like any Sony product, they are expensive but very high quality. No wonder these things sell like hotcakes. Very highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to pre order one. So far the system has been great. For me the controller is the highlight. My only complaint so far is that it did freeze on me once during a cod team death match. Hopefully this problem doesn’t continue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At long last, I finally got one of these. I have been trying since November of 2020. I have to say that I am glad I waited instead of buying PS4. It is much better and faster than any console I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the PS5 so far. I'm using it on an LG CX 55' and it's a beauty! The DualSense controller is also just incredible. Play Astro's Playroom once you get the system, it's the best way to check out the new DualSense controller. PS5!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had every playstation to come out and like those, I absolutely love this machine. The free games you get with it is a major bonus. A lot of titles I never got around to playing. Overall, very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live the game except we had to rerun it due to it crashing and everything g was erased al because it was unplugged while on. This has never happened with any other PlayStation we have opened. Thank God for protection plans .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is by far the best one Sony has put out. The gameplay and quality is amazing and is definitely with the upgrade if you can get your hands on it. Upgrades all around make first person shooters 10 times more fun to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Came! I Actually Got It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's good system in order to purchase a PlayStation 5 including sending an email to keep bots away and releasing inventory gradually made the purchase seemless and painless. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Graphics!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade over my PS4 and I'm very glad I bought the disc version. Now just need to pickup a 2021 model tv that has hdmi 2.1 so I can get the best experience out of the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best console on the market with a great launch game lineup. If you have a PS4 you can transfer all your data easily. Only complaint is the system has crashed on me a few times. I’m sure Sony will roll out updates to fix these issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpectedly awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unexpectedly awesome, great game console, awesome features, wouldn't have thought of its great system, got lucky to get one by beating the bots. Playstation, you never disappoint, thank you, stopped playing for 7 yrs im back at it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I have the series x as well. But this has kep me occupied because I didn’t have ps4. I signed up for ps+ and you get 20 free games, most of the ones I wanted to buy except for Spider-Man. The load times are non existent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics. The console is a little to big in the spot I wanted to put it in but the design of the console itself is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally was able to snag this bad boy and im happy to say it did not disappoint! thank you best buy for the opportunity and to everyone who camped out that day im glad you were able to get yourself a ps5 as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 has superior loading times compared to PS4. I play most all downloaded games and times after downloading updates to installing on PS5 are MUCH faster than PS4. Waiting for more PS5 games, but this far am supremely impressed.

    I would recommend this to a friend