Customer Ratings & Reviews

Fantastic device if you can purchase it at MSRP. Not a lot of 'must play' games right now, but what I've played on it so far (Spiderman: Miles Morales) has been great. Really looking forward to more PS exclusives to come out.

I bought this for my husband for his birthday and he says to give it “9 million stars” instead of just five. And that he loves his wife to the moon and back. So I’d say - it’s a winner!

Awesome system with a decent variety of games to start, with more coming in time. Miles Morales has been great so far as has been Hitman 3. Definitely an upgrade, and I'm sure we haven't even seen the full potential yet.

What can I say? The PS5, one of the hottest Christmas items was impossible to find and while my purchase was just a tad past the date, my grandson is overjoyed with it! And, I didn’t have to pay scalper prices for it either!

I was very glad how much easier it was to purchase compared to other stores and websites. The console itself is a great improvement to the Playstation 4 and I can always trust Bestbuy's quality service, so it's a win win!

It took forever to be able to buy one of these, but once I did I had no regrets. Games load insanely fast, it is such a cool console. All of my old games are even more fun now that I have this to play them on!

This is an exceptional console. The fan is quiet (unlike my repasted ps4 pro) and the games look similar in quality to my rtx 3080 pc. If you are able to get one don't hesitate and just click purchase :)

They had my package ready to go and the pickup was nice and easy! I didnt even have to enter the store. It was ready a day before expected and the online data kept me up to date. I would definitely do it again!

Hard to get, but it’s loads of fun. There aren’t many new games for the ps5, but because it plays ps4 games it opens up that library and is a good value. Over time it will have more games and be an even better machine.

bought as a gift, never tried it myself but it was a real hit. would like to get one for me but I have only ever seen them 1 time at best buy and i refuse to buy a preselected bundle of junk.

Had software issues , when I would turn the system back on from rest mode the system would crash . Very little in next gen games but that goes for both of the new systems . Overall like it a lot and just waiting on games

I was lucky enough to get this on pre-order. I also bought the PS4 Limited Edition 500. I was amazed comparing bought PS4 and PS5 in my shelf. But hands down to this brand new spanking PS5. It's truly 8k, matching my 8k Sony TV.

It gets hot , don’t have a lot of space to hold game and the game 2k crashes and get jacked for coins ! But other then that preeeuu cool

The Digital Version of the PS5 is great for those who have either a great WiFi speed or have the ability to use an Ethernet cord for download speeds. I would recommend the standard version if your WiFi isn't the fastest.

I hate this piece of crap console! It will be a year this March that I've had it. So far I hate it so much not getting any enjoyment at all! I'm just kidding it's the best I love it obviously!

I love my PS5, specially because my TV is perfect for this. Make sure you have a TV with the right HDMI port, and also HDR and refresh rates are important. If you can get your hands on one of these, you will not regret it.

Amazing system! Seamless pick up from Best Buy! Even with all the PS5 drama that was expected at launch, my pick up and experience with everything has exceeded expectations! Could not be happier with the service or the system.

Sony really knocked it out of the park with this system! Brand new interface, redesigned game controllers and a bundled game that shows off the technical advancement of the next-gen system. Having a blast with this system!

I love it. Thanks best buy for the preorder email. It took about 10 tried but it went thru back in Sept. So far a couple weeks in, awesome console best controllers ever! Now trying to get one for a friend. Hurry up and restock!

This is my first PlayStation since the PS1. And I never owned an Xbox. This thing is amazing! But the BestBuy employee was even more so. I highly recommend the console and the store