Customer Ratings & Reviews

I absolutely love my PS5! I and super juiced that I was able to get one on launch day! The new features are all that. If you are a PlayStation fan you are in for a long awaited treat!

Great product. Definitely an improvement over my current ps3. Just wish there were a few more ps5 games coming out soon. Console thankfully is working well and runs pretty quiet.

I bought this PlayStation 5 for my daughter and she loves it. She had a PlayStation 4 and says the new console is significantly better. We are extremely pleased with this purchase.

I was lucky enough to get my hands on one of these! The car side pick up was easy and the Best Buy team member was very professional and friendly! Thank you for the great experience!

It's a great system. I like the improvements it provides to older games. With that I haven't experienced any problems to my controllers but I'm aware it's going to happen.

One of the lucky people that got a PS5, Ps5 digital is way better than disc version when it comes for travel, Recommended for gamers that love to travel

Pretty sweet once you can get a hold of one. The adaptive triggers are nice. I used to hotstock app to get notifications on when they were in stock

Finally after trying for months on end I got one! I didn’t get a PS4 but my kid has had one ever since they came out, but I figured what the heck I’ll treat myself. So far my only major complaint is that it doesn’t have a audio auxiliary port which is huge downside for me because I can’t connect it with my surround sound. The only other complaint is that it’s been a little difficult to navigate the menu but I’m getting the hang of it.

While there aren't too many new games for it, paired with my 4K UHD 65" LG TV, this thing is a beast! playing CoD, Overwatch, Fall Guys, and a few other games is so much fun.

Dang near impossible to find if you're trying to go about it the legitimate way. I was lucky enough to finally purchase one and i couldn't be happier.

Amazing system! The control features are amazing with ps5 games. The free down load that comes with the system takes full advantage of the control features!!

Love it. No issues. The controller does die kind of fast though. They don't have the web browser is probably the biggest disappointment.

It's huge and the sony interface needs work. Other than that, it's like any other system.

What else can you say about the newest console. Always out of stock but definitely a nice upgrade from a ps4, not that many games yet for the system but it’s the first year.

I was lucky enough to get an open box, it works perfectly no flaws so if you’re looking for one even if you want new and come across an open box I would snag it up.

Worked perfectly fine no issues with it at all, Best Buy employees where nice when picking up very good experience had no issues at all! Will keep supporting bestbuy.

After many tries, I finally got through manually!!! Wooo. Don’t be discouraged when you aren’t able to buy. Your day will come. Be patient and never give up

An amazing experience from the second you open the box, Games look great. All around great console just a couple of UI changes from Ps4 that drive me crazy all in all 9.5/10 console

This was just what I wanted. I think many of the issues have been resolved with software updates. It looks great and works as expected. Thank You Best Buy for having this available.

Bought this for one of my coworkers who wasn’t able to cop it and I just recently bought one as well, it lives up to the hype! Glad I was able to cop it !