Customer Ratings & Reviews

Nice interface, great price, amazing games. This is the PS5 to get, more now that storage expansion is possible.

The quality of the game system is amazing.The pick up wait was very short and I got what I wanted.Also the lady who delivered was very nice and wholesome and was very polite

Love it !!! Ive been waiting for over a year to get my hands on one! Refused to pay scalper prices!!

I like the PS5. The PS5 is good. 4k gaming. High frame rates. Adaptive triggers. Easy storage expansion. Makes other consoles seem antiquated.

excellent entertainment system. The controllers are very comfortable to use and I love that I can set up the console horizontally or vertically.

Finally got my hands on this console. Picked it up on launch day at 6am. The process was smooth and I thank the Best Buy staff for handeling the release of the console so well.

It's a PS5 lol. So far so good, no coil whine that I can hear, fans reasonable, fast load times.

Nice and fast, but this console is just too big and doesn't have halo!

Best game system out ! Get this if your looking to play the best games out or a system to watch all your subscription on

Had been wanting a PS5 for some time now. Was able to finally buy one online and set it for store pick up. Excellent experience and amazing purchase. Love it!

Truly a next gen system. It has been difficult to find one but I think best buy's anti bot protection is great and has made the purchase much easier than other retailers.

Excellent system, was so happy to secure one for pre-order. Love the looks of games on it. Just wish it wasn’t white. Eagerly awaiting other color controller options

Amazing console and it looks great. A little bit of software issues at launch but good otherwise.

Definitely worth the buy and hype if you're a PS fan! One of the cons are from time to time, you may get a blank log in with no icons at startup (after a few uses of it), and the only way to fix it is by disconnecting the PS5 manually from the plug. You cannot hold down the power button for a manual reboot, you will have to completely unplug, which in time messes up any USB drives for space or your overall PS5 longevity.

Love it. It was pretty hard to get ahold of one. When I start downloads it’s does seem to disconnect from the WiFi. Seems like a lot of people are having this same problem

Everything I expected from a NextGen console. Amount of games are lacking but that will improve as the industry catches up. And it’s in more people’s hands!

I am so glad I was able to get one when pre-orders went live. My package was shipped on the release day and delivered in perfect condition and have been using it ever since .

Very happy with this purchase. I was a little skeptical about the purchase after reading the one negative review.

I woke up at just the right time on the 22nd and secured my PS5. Thank you to Best Buy for the way they handled the ordering system. No way a bot was going to clean them out.

Excellent service much props to the whole Best Buy team for handling this insane release in a excellent manner and demeanor. Quick and efficient and fair