Customer Ratings & Reviews

Excellent service much props to the whole Best Buy team for handling this insane release in a excellent manner and demeanor. Quick and efficient and fair

unbelievable experience, been a gamer for over 30 years the PS5 us by far a whole other experience, I ended up buying 2 more for my kids... i did NOT wanna share mines hahah

I been waiting so long for this console, and I can gladly say it is amazing to play on it, I bought it mostly for God of War and Spiderman and to me it was worth it.

Ordered online and picked up with no hassle. This by far is the best console on the market. Not to mention one of the hardest to obtain. Thank you Best Buy

I really enjoyed this console so far. I really think that it is worht it for the disk version. It allows me to play with all of my old PS4 games in the past. Must buy!

My kids love it! All they do is play games all day. They stopped doing school work once they got it and are failing classes. But at least they don’t bother me anymore!

The digital version was for my son he no longer uses disc so I got him the digital version . His PS4 game library works on his PS5. With a 4K tv you can tell the difference.

Definitely worth the purchase. It was difficult of course trying to obtain one but once I was able to secure the PS5, I knew this was going to be a noticeable upgrade.

Bought this for a friend because I won't give up physical media. If you ARE for going digital, why not go with the most powerful digital console with the best library?

What’s not to love about this PS5? I purchased an OLED prior to getting my PS5 & I constantly am thinking I’m watching a real life event when it’s a PS game!

If most of your game library is digital, then this is a definite upgrade from the PS4 while also saving a few bucks from buying the disc version of the PS5.

It is a significant upgrade over the ps4 predecessor and offers more power and options to your game. Make sure to pick up a good TV to go with it.

Very happy with this purchase. I was a little skeptical about the purchase after reading the one negative review.

Great! Sony did a wonderful job with this system. Surprisingly the pre installed game was really good. You really get the see the controller features when playing the game.

Harder to get compared to the disk model. Not going to complain saving myself $100 on this unicorn. Good luck out there for those still hunting for one.

Looks killer on my 77" LG OLED! Grpahics are second to none - and I've got both the PS5 and XBox Series X. Series X does beat out the load times of the PS5 though.

Hey. It’s a PS5! The futuristic look is cool. Honestly, I hadn’t taken it out of the box yet.

I’m very disappointed with my console. I bought this about a month after launch and it was all good up until about a year in. Now it crashes every time I play a ps5 game. Do yourself a favor and buy the warranty as it only comes with 1 year manufacture warranty. Now I have to go through don’t support to have this fixed. The reason I am giving this 3 stars is because it’s a great console, and many people I know aren’t having this issue so maybe mine was just defected. But just be aware that many people are having this problem.

Awesome console. Still waiting for a wave of next gen games to see what it can truly do.

The online purchase for my ps5 was smooth and the in store pick up was a day early... great customer service and the questions I had about my warranty were answered.