Customer Ratings & Reviews

Great system although trying to order it was a major pain due to scalpers I really liked the way BestBuy handled it with the waiting for a email to confirm.

Was super hard to get in hand! However, once I received it was a magical experience! I can now safely enjoy my playstation 5 in the comfort of my home.

Amazing consoles, exactly what I expected. My only gripes would be no support for 1440p but other than that, works great.

Excellent piece of machinery. The 8k capability really pulls it together nicely. I’m excited for more ps5 titles because Demons Souls was breathtaking.

I purchased this PS5 for my son's birthday and he loves it. He was able to transfer his account from his PS4 to the 5. He would stay on 24/7 if I let him!!

Amazing system with incredible new technology in the controller that immerses you more in the game. This is truly Next Gen. Tons of exclusive games as well.

Overall good machine. Don't thinks it's up too all the hype though. Console is noisy and vibrates while reading a disc and the wifi has a very slow connection. All my other devices in the same location get excellent wifi speeds.

Thank you Best Buy for taking care of your Total Tech members ! Only way I would have gotten one of these for my son’s Christmas .

In other stores like walmart it was impossible to purchase a ps5 because of the botting. Best Buy had the best way to purchase by adding 2 verifications .

Curbside pick was fast and hassle free. PS 5 Niceeee... my son is excited! Waited so long for this. We are one of the lucky ones to have caught it online.

Bought another because the first one was so awesome, now I have 1 in my living room and another for the bedroom.

Love the design and enjoy the games. I just wish it didn't take so long to get the console. The whole queue system ruins the experience.

Got really lucky and found this item on the website. The delivery was faster then expected. The console is absolutely amazing

Great Job! Best buy, I bought it cause I couldn't find a disk one. Even though this is a good one. But if you can have hands-on a disk one, go for that.

Great and amazing system. Although it did have a share of problems most were instantly addressed in a patch. System is fast and dual sense is a game changer.

Bought this for my husband for his birthday and I think he loves it because he spends a lot of time on it haha. Great product from Sony

After months of waiting I finally got hold of the PS5. Overall this new console is a great improvement over the last generation.

Loving the PS5 however I’m giving it 4 out of 5 stars due to the system having issues arising already and also heard the new Xbox X is having issues too come on get things together Sony us gamers shouldn’t have to deal with any software hiccups...during gameplay when playing a game all of sudden it will freeze at times... has only happened to me when playing Spider-Man not NBA 2k21 or Demons Souls.

best gaming console period this is an awesome product i love it better than xbox lol nah calm down xbox heads just joking but 4 real ps5 better than the rest

This is my fourth PS5 that I bought. the other three were disc and I just wanted to own a digital because I wanted to place it in my bedroom.