Customer Ratings & Reviews

Got lucky preordering it.. love everything about next gen and the ps5. Just Wish the games wouldn’t take as long to preload and download to the console

I’ve been enjoying my time with the new playstation 5. I’m very satisfied with the hardware improvement. I can play my old ps4 games in 60fps, sign me up!

Amazing curbside service! I highly recommend picking up orders via curbside pickup! Didn’t even wait 3 minutes and my PlayStation 5 was finally in my hands!

Bought this for my buddy as a gift Hopefully he enjoys it I wish Best Buy will fix the stock shop So everybody can actually get this consul

Irritating but worth it best controllers i ever grabbed and best to customize

Awesome product, good shipping time, no issues with best buy ever, best company hands down I look forward to being back soon!!!!!!!!!!!!!!!

No issues with console other than the availability and the price being a burden on wallets everywhere. Curbside pickup was seamless as well.

If you have a TV that supports it, gaming at 120 fps on a console is a game changer! The user interface is also much better than what we had on the ps4.

Bought the ps5 about a month ago. It has worked very well for the most part. Yesterday I had an issue with a disc getting stuck inside and I panicked a bit but I did some research and found out I had to turn it horizontally to remove the disc. I think that’s a flaw if it continues to happen because I like to keep it standing up. But overall I haven’t seen any other issues with the console.

This is the best console ever which is why it is still so hard to get. Processing time and shock controllers are the biggest jump from the PS4 IMO.

This console is just amazing, I’m loving to play games with RT, this is the perfect console, don’t ever buy the digital one, this is the one.

PS5 what more needs to be said about this item. I'm not much of a gamer but I can enjoy this device.

Geez what more can i say. This system is amazing. Sony has always put out high quality products and this is just one of the many of them. Worth the wait.

State of art technology. Wort every penny! I am a total tech member, and was easily able to get not one but two PS5s in one month!

My son loves it! So glad we finally got one after trying to purchase for 13 months! Awesome Christmas present! Thanks Best Buy!

Got lucky and was able to buy online. Delivery to my car was seamless and best buy has awesome deals on ps4 games that I can play on myPS5!

great product worth every dollar. very easy pick up. this has restored best buy as a retail option for me! will be getting another for my son and wife!

Before I got it I didn't think there was going to be much difference in quality, but OMG. Pair this with a 4K tv 120hz and you'll be blown away!

I was finally able to get my hands on one. Since November they’ve been hard to buy. But with a lot of effort an dedication I was able to obtain one.

Great system and good price if you can get one. Make sure to get a 120 hz monitor to play it to its fullest extent.