Customer Ratings & Reviews

beyond satisfied with my product , would buy another one with how fast you guys shipped it out. love best buy and will always be a valued customer

The ps5 is amazing. The image breaks and lag from the ps4 days are long gone. I cannot believe a device of this caliber is priced like this.

I’m really liking the controller and the UI of the PS5 but I’m not a fan of the issues plaguing this console. So far the console has crashed 4 times and it’s only been played a few times. One of the crash events completely shut the console off and wouldn’t start back up. Received an error stating the console was rebuilding the memory after the crash. Seems pretty annoying as it happens frequently. Can’t play a game for more than an hour without waiting for it to inevitably crash on you.

I'm glad I was able to get this before Christmas. I let the kids open it up to have a great 2 weeks off during school and I couldn't wait either.

The only negative is the system gets hot sometimes. Some games that are newer crash sometimes. But overall the system is good. My son loves it!!!

Best PlayStation so far! Happy to get it within a few we’re of launch. Haven’t noticed any bugs or problems in ether one of the two ps5’s I own.

So far so good. Excellent product high quality. For all age. I recommend this product. Put additional warranty in case damage.

I’ve had every PlayStation and this one is on par with all the rest. The new controllers are great. Premium experience.

Awesome next Gen console. Cannot wait until more games are released to play on it. I highly recommend you get one of these as soon as you can!

This console have excellent graphics but you’ll need a high end tv, nice controller and the design of the device is … weird and huge

Lucked out and finally got one. Best Buy really came through for me. Love the machine and the games so far. It was worth the wait.

Incredible new console. There aren’t many new games that I’m super excited about right now, but being able to play my PS4 games is great.

PS5 without disc for 400 is a steal. Digital games can be played on 2 systems at once, perfect for families with multiple kids and systems.

It’s a PS5 and Best Buy had it so that itself was awesome! It’s a great console, very large but a good looking and so much fun.

I was so glad I was lucky enough to grab one of these when they originally went on sale. Christmas gift for my son, he cried and he loves it.

The ps5 is a great console, high performance combined with great features.

I’ve gotten like 5 of these ps5s so far for various family members and friends, great console with great games.

This is truly a next-gen console. Load times are lightening quick compared to PS4. Download speeds are superfast. A must get for a gamer.

So happy to finally get this and it was definitely worth the wait. The picture is great and the overall system and controller are a great look!

Excellent product! My son loves how fast the console is. The purchase experience was a breeze and the delivery was sooner than expected!