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Customer Ratings & Reviews

Your price for this item is $224.99
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Customer reviews

Rating 4.9 out of 5 stars with 14639 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 14,639 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Vest but did a great job in helping me get my dream console, the delivery was smooth on time and ps5 works great. I love the design of the product. I bought it at the best time, the old design I feel is much better than the newer versions and I got a sweet deal on it!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super nice. I like the games on it and I like the graphics. Not a lot of storage though.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    order from best buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got myself a ps5 digital version 2 years back and it’s been one of the best consoles I’ve had, as usual Best Buy made the purchase quick and easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BestBuy Is The Best Place To Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 is awwwwwwesome! The shipping was pretty fast. It arrived a day early so I left work early to retrieve it from the front door. It was fairly easy to set up. I did a transfer for some gaming content from the PS4. I like getting my products from BestBuy. Their customer service is pretty great. Always purchase a Geek Squad Plan with any product just for comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system great speed an great graphics would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift for my husband’s birthday, he was so overjoyed with it.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way smoother than the ps4 and the controller is more responsive

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Next Generation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never seen graphics quite like this for a console. Allowing benefits of 4k gaming, while also supporting my 4K CD movie collection.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand was easy to put together. Graphics are great and it’s fast

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Get one if you can!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my ps5. I have been Team Xbox since PS2, but due to PS exclusive titles, I gave in and switched back. I wish I could play my favorite ps game ever ( Def Jam Fight for NY) again but...someday lol. I highly recommend if you can get one, GET IT. My wife is blind and theres so many accessible options and games as well that even she loves it, so we're def gonna get another one. Its super fast, and I recommend getting more storage because it gets full fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing I've been enjoying my ps5 ever since i got it and from then i been playing it all the time!!! The ps5 graphics are off the charts and simply amazing while playing various games the ps5 has shown its amazing graphics and gameplay most definitely should get for other people and its money well spent!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Ps5 the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best game console ever, great performance, nice graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PyayStaion 5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product best decision I made on a purchase, didn’t regret it one bit, I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    star wars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a beast of a console and more exciting out of the box than the Xbox Series X. The controller is amazing, and with ray tracing, games like Marvel's Spider-Man and Ratchet & Clank: Rift Apart look incredible. Support for the PlayStation VR 2 also opens up more doors that aren't available with Xbox or Nintendo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time console owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time console owner and I’m very happy with my decision. I’ve always wanted a console and I was debating over if I should get an Xbox or ps5 and I’m very happy I went with the PlayStation. I feel like more thought and detail went into what the consumer feels with this product which I appreciate. I really do love the adaptive trigger tension and the lighting on the remote. The play station subscription also pays for itself after a few game purchases. I have downloaded games with 70-85% price cuts! 80 dollar games going down to 10 or 13 dollars is amazing and makes me want to purchase them.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    All that and a bag of chips!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really was worth the wait! The picture is so clean and crisp. The graphics just pop. It really makes you appreciate the work of the graphic artists

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5 return

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great as I usually play my Series X & I only got it to play god of war & the last of us. Still learning the ins & outs of it but still great. Was trying to get the disc version but I got this in the mail instead & wasn’t able to return even though it was only a day I had it.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Marvelous

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PS ever! Graphics and controllers are beautiful!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PlayStation yet, the visuals are unreal. Didn’t like the size of the system at first but it grew on me.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PS5 + Warranty

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been hunting a PS5 since their debut. I waited in queues on the Playstation website only to be too slow. The PS5 is an amazing piece of equipment for gaming. The haptic/optic controls are so fun when playing games like Horizon: Forbidden West. The system DOES have backwards compatibility but ONLY with PS4 titles that have a disc. All your digital games will be safe to play, so don’t worry about that! The warranty is discounted for me because I work at the McDonough location, but the warranty for two more years is an excellent decision. Not everything happens within a year, hut having three years is an excellent time period for accidents to happen. I’d recommend getting it, even if it makes the price go up.

    I would recommend this to a friend