Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.9 out of 5 stars with 10213 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5 God of War Ragnarök Console Bundle's impressive graphics, smooth performance, and ease of use as major strengths. Many appreciate the console's overall quality and find it offers good value for the price. However, some users wish for increased storage capacity and a smaller console size. Concerns regarding overheating and controller battery life were also raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 10,213 reviews
  • Rated 5 out of 5 stars

    Controller got stick drift 3 months in. Straight o

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been great, but i got stick drift 3 months in so far, so that really sucks. Depending on if my warranty covers the conteoller will determine if this was excellent. The Best Buy i bought this from is a really nice place they help me out every time i go in for an online purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Xbox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been with Xbox for years and in the past recent years I been feed up with the game play of it. I played a little bit of the PS5 at a friends house and it changed my game play experience forever. I have never been more satisfied or enjoyed gameplay from a console before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was hesitant at first.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good console if you prepare for it. The only con is not optical out port so my Astros feel useless. Then I bought the adapter but the console looses VRR when connected with the adapter. So I had got the pulse 3D audio instead. If you want VRR get you a display that has HDMI 2.1 and supports VRR.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    PS5 lives up to the hype

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the PS5 in May of 2023. I have nothing but good things to say about this system. Loading speeds and overall performance is great!!! Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted, this doesn't get much play time during the summer. But over the winter this was the household saving grace. Games easily downloaded, and a huge variety of what you can play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation plays good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays games great. This thing is perfect for a day of playing games.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    PS 5 Bundle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new PS 5. The only thing I do not like is that it gets really hot in a short amount of time. That is easily fixed with and external fan though. I am very happy with this item overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the PlayStation releases

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned and still have every PlayStation that has been released and the PS5 by far was exactly the upgrade I was expecting. Faster load times and the ergonomic design of the controller was a plus! Now for them to release more games for the system.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    Great.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made in a while. Love it. Came with god of war!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great console. Low storage.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console but I need to buy extra storage because it does not come with a lot of space. And the extra storage is expensive, like $100 for the PS5 recommended storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Neat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast! I waited for a long time before purchasing because I was dreading losing all my save data from PS4 games. It ended up being super easy to transfer over my game data! Even kept my character from Hogwarts Legacy so I could just pick right up and keep playing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband favorite hobby whenever he’s not at work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues/not connecting to WiFi and sparking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hpurchased this in 2023 and we have had so many issues just after its one year warranty ended. It would stop connecting to WiFi on and off, only thing to fix it was to shut it off and let it sit for either hours or a few days before it would start connecting to the internet again. (Would just say failed to connect, we tried all the troubleshooting recommendations nothing ever worked but letting it sit shut off for a while) and now it just completley stopped working and is power surging from the back and we are afraid to turn it on. It’s always been in a well circulated place and my boyfriend has always made sure dust never collected on the inside. This is our 3rd PS5 and we have had nothing but issues with it and of course after the 1 year warranty is ka-put. PlayStation doesn’t want to do anything to help but charge us an arm and a leg to look at it. Might as well buy a new one. The controllers all suck too. I’ve been though about 5 controllers and everyone got stick drift after a month of use or the headset jack stopped working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5, and PlayStation Games, and Console.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, but the only thing I do not like is that the games are not shareable on the same machine with family accounts if they are digital copies. These games are so expensive as it is so why can’t we share the game with our other accounts on my machine? Please change this, they were shared on my PS4!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Present for My Brother.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a present for my Older Brother since he’s always wanted to add it to his collection. He collects gaming consoles and uses every single one he has. Not only did I score points from him as his sister but his friends and our family are saying i’m a good one too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics
    Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Great gameplay but Nothing Exciting!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly play PC but picked this up for 2k and the new god of War. The OS isn't anything special. The gameplay looks great and loading times are fast. The controller is excellent no complaints there. Just didn't impress me as much as I thought. Probably going to sell it after I beat Ragnarök. Also if you install 3 AAA games thats all of your storage so be ready to buy a SSD

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 4 out of 5 stars

    A good console for the price.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent console and does fine with PlayStation 4 games. Wish there was more PS5 games to feel it's true potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took 2 yrs but finally got one

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The difference between PS4 and PS5 is measurable. The load times on the 5 are much quicker then the 4 even when I upgraded my 4 with a 2TB SSD. Download times are still the same but that always depends on your area and provider. Still an awesome piece of equipment and now an added console to the inventory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent overall !!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the perfect experience purchasing the console at the store with a great employee to the best experience playing with the best console at the market, exclusive gaming is only one of the coolest experiences with PlayStation 5. Would recommend over and over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation has worked well for over a year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked without issue since buying it, I was able to play all the exclusives without issue and best buy made it pretty easy to get my hands on it even when it was almost impossible.

    I would recommend this to a friend