Customer Ratings & Reviews

It's a great system. The only issue is that the internet port seems to be bad. We have tested everything. Bought new cables, tested those cables against other stuff and everything passes except for when plugged into the PS5. We get very low speeds. Higher speeds for wifi than for hardwired which is just bizarre. So we are taking it in for repair. The games graphics are amazing. But downloading games takes a very long time.

This game is the reason I wanted to get a PlayStation 5. Just like the last one. These two god of war games are two of the best games I have ever played. PlayStation is great as well. Great speed non existent load times.

When I couldn’t find the PS5 anywhere Best Buy was there like always to have one ready for me. My son was very excited to receive it for his birthday.

We’ve been tying to purchase a ps5 for over a year and this Christmas, we were luck to be on the right place at the right time. We got it on line and within a week, they get everything set for us. All through the app and keep us on track during all the process. Definitely recommended.

I usually wait to get version 2 of consoles - have PS4 Pro and bought this after the holidays. So far I have been very impressed with it, running n playing the games - old n new. The controllers are a lot better then PS4 ones n the interface is taking some time to get used to.

Nice piece of equipment. Can be used for the full range of entertainment. Games, TV, streaming, this thing is so unlimited. I would recommend a memory stick upgrade, available through BB and PS5 authorized. Several to choose from, and you can catch them on sale $100-$150.

It's been, what, 2 years since I tried to get one of these and it performs. I play Warframe on PS and comparing it to the PS4, this thing loads almost instantly. Haven't tried GoW yet since the new Zelda game released but in short, I'm happy with my purchase.

Its just simply great. Ive been waoting for this console to come out just so i can get and play the ncaa football. I dont really use it but i will this coming fathers day

Bought this for my husband as a gift, he absolutely loves it, can’t keep him off of it.

This system has been a very elusive item to purchase. I was able to order it through Best Buy during the holiday season with no problems. Curbside pickup was a breeze. The system is great! All previous titles I bought for ps4 are available here and the premium ps plus is a must.

Very pleased with the PS5 I like the game play and new controller design

I love my ps5. I dont play it much but that doesnt mean i wouldnt recommend it. I play pc alot more than my ps5 but its still worth it.

I love PC gaming... but just to be able to buy a new game, throw it in and play it, without having to spend ridiculous amounts of money on all the latest and greatest hardware just to do so (hoping it's all compatible) , is a whole new relaxing and stress free experience.

The customer service was amazing and it come in great grat condition and everything worked perfectly fine!!

Brings me joy playing my game and streaming when it comes to Hd vision it is top notch

The console has been great to connect to internet and play games. but right analog sticks broke on both controllers. unable to repair controllers and have to replace them.

The best Christmas gift for the "KIDS" We all use the PS5 for one thing or another. Great selection of games, the bundle was worth every penny. My only complaint is how long it took to find one available.

Amazing. Absolutely love my PlayStation 5!! Still playing til this day. Buy only from best buy!

Excellent console, you are able to play old PS game from any previous model. Great image and sound. At this moment console has not had any issue.

Great product. I had zero issues with the console even though I’m an Xbox fan. I’m not super familiar with the layout of the Home Screen but it was easy enough to find where all the categories were