Customer Ratings & Reviews

Looking for the hottest gift of the year I was able to put a smile on my grandson’s face.

My experience buying the PS5 from Best Buy was excellent my overall rating for the PS5 is a solid 9/10

I love my ps5 I had to buy another one for upstairs

A dream come true, the new Playstation console is an extraordinary gift

The Playstation 5 is the best system so far the kids love it and the fact they can play the old Playstation games on the system is excellent

Its a ps5 works great biggest noticeable chnage is the download time what took me hours on a ps4 takes about 20-30 min on ps5

An absolute beast of a gaming console. Insanely fast load times for games. And best of all the exclusive games.

It would be a five but had the freeze problem. But honestly they took care of it so professionally I can't complain when you're Mass producing something that much it's bound to happen. It's all about the customer service and I give them a five-star there.

Exelent quality clear picture white playing games this is totally new level . You should buy it and enjoy the new fe

I love this PS5 the best of sony, I ordered to pick up in Culver city and delivery was scheduled for Wednesday, Monday my console was ready!!

I know it was an open box but for the price I bought it, it was still not worth it. I got the box with an unscratched code for the new God of War but the code still did not work. When I called BestBuy they told me to come to the store because it was an open box purchase, when I came into the store again, they told me to call Sony about that, and Sony was not willing to give me a new code. PLUS there are other problems with this console, such as missing apps, that I cannot download (apps like HBO MAX and HULU which PS5 should have). All in all, the console works, but I'm not happy with this purchase, feels like it wasn't well-inspected on the initial return.

I bought this as a Christmas gift for my husband and he loved it

Excellent product love the PS5 bought it for my son. Best Buy were on point by contacting me advising that my product was ready for p/u.

Great gaming device. So easy with the best buy 6month no interest

Been playing my ps5 ever since i got it and i love thatmy ps4 games work which is a plus since i dont have to buy new ones

my kid loves the console, easy setup, great quality, the only draw back you have to pay for a yearly subscription and games separately.

Finally I got it!!! After a long waiting process, I got it on sale and was worthy every penny.

The best purchase I’ve made to play games that I love

I have always had Xbox but wanted to get a Ps5 for exclusivity snd xbox for exclusives and 3rd party. Cool little system

I love that new PlayStation 5 everyone needs one it's the best