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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 44366 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 44,366 reviews
  • Rated 2 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller works very good my son plays with his game all the time with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have a PlayStation 5 yet but I’m hearing good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried ordering a White controller but they were sold out. This was the only color available. The color isn’t bad. It hasn’t been used yet since my son just got it. I haven’t had any issues with controllers and games purchased at Best Buy so I’m sure this one will be just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My Purchase of the PS5 DualSense Controller: Camo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the PS5 DualSense controller in camouflage, and I couldn’t be happier with my choice! The design is visually striking and has a rugged feel that stands out from other controllers. The haptic feedback and adaptive triggers really enhance gameplay, making every action feel more immersive. I appreciate the textured grip, which helps during longer gaming sessions. The battery life is solid too, lasting through my marathon gaming sessions. The only minor downside is that it can show fingerprints, so I have to clean it occasionally. Overall, this controller is a fantastic addition to my gaming setup, and I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good if not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color but the longevity of these controllers are questionable. Within a year i had to replace two of them as they stopped working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but Stick Drift in 6 months

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers but stick drift always happens. They need to find a way to reduce the chances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Red color is too dark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The red in the right side is a "dark wine red" NOT a "bright red" color as shown in trailers and in the box's photo.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    slow charging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ps5 controller... what more can I say? Charges slow though even with a fast charging cord.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PlayStation 5 remote controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PlayStation controller have been broken can get a new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was either trying to get Cosmic Red or this one, but Midnight Black just looks beautiful and plus it matches with my Insignia dual charging station. Playstation really has quality controllers and theyre sleek looking too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEST BUY IS THE WORSE!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the controller just Best Buy. Ordered one for black Friday deal. The item never came, just an empty box that wasn't even sealed properly(PIC attached). Spoke with customer service and was told replacement on the way. 8 days later come to find they cancelled the replacement and order because they couldn't honor the Black Friday price. Waste of time!! Should of order from Amazon. I can see why they're going out of business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller!! Got it during the Black Friday sales and I had to purchased. Got 3 controls in different colors since I have 3 boys. Surround sound with the built in speak is awesome. Highly Recommend ... 10/10!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller!! Got it during the Black Friday sales and I had to purchased. Got 3 controls in different colors since I have 3 boys. Surround sound with the built in speak is awesome. Highly Recommend ... 10/10!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but can suffer controller drift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 controller is decent overall but I wouldnt call it great. It feels cheap and flimsy in hand but does hold up to abuse pretty well. One problem a lot of people with moderate to heavy use is controller drift. Thats caused by a combination of wear and tear and parts failing. The fix for controller drift is to buy another controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right analog stick has developed a wander. Could be from a drop but never happened on a ps4 with similar drops. More pink than red

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Controller on the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't played with a worse controller in my entire life. At first it was great it worked great and felt great. Not even a month into ownership the left analog stick has a teribble drift that doesn't go away. I've reset it multiple times, I tried blowing it out with a keyboard cleaner, I tried to recalibrate the controller to see if it would fix it. Nothing. I'm a PC player so the lack of PS4 controllers forced me to purchase a PS5 controller. This is the most expensive piece of garbage I've ever experienced. The price you ppay is not worth the value you recieve.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but has a glitch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but has its glitch, after about 4 months the analog stick starts to stick so it throws off the aligning in the video game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Art And Magic Of Technolgy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing controller!! ... I saw this on sale the week of black friday ... I Immediately purchased it. It's so comfortable in the hands as I play games with it. Highly Recommend ... 10/10!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do better Sony!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome controllers when they work like they are supposed to. Unfortunately this one also developed stick drift like my first one had. Purchased this one after sending My original in for Sony warranty repair, they send back as “fixed” yet the stick drift issue remained & wouldn’t be surprised if the same happens with this when I send it in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool colour and perfect for local multiplayer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second controller for my ps5, got this one on black friday sale with open box for 40+tax. Was in perfect condition and has geld up well through multiple play sessions.

    I would recommend this to a friend