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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 44152 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 44,152 reviews
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a nice color. Ive been waiting for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! resistant, it has a great guarantee offered by Best Buy, the Customer Service staff is fast and very friendly! I recommend their products and service to the Best Buy Family 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality product, very convenient controller, white model is very versatile, suitable for everyone, I took it to play games on the computer, I was very satisfied, I advise everyone to buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a newer model (not one from 2021) because these have updated software and hardware. the triggers are no longer detachable like they used to be (which i like) and this resulted in less trigger flex and better overall stability. the friction rings don’t last super long though so if you care about that be sure to buy replacements. Also in the images i superglued legos to create trigger stops in case your wondering what those are. overall though very solid product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just really cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dualsense is by far my favorite controller ever made. The dualsense triggers are truly one of the coolest innovations sincce the wii remote. They really do change the game. its really cool in shooters and racing games. As far as this particualr controller goes its all black. it looks cool. I had money so I bought it. haha. The og white one stays on the charger as a backup now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the Deep Blue Metallic Controller Lovers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real Amazing Metallic Blue! Its a deep blue keep that in mind and it is not a light blue! The only complaint I have is they decided to only make the frontside metallic and the backside not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB always delivers on time and with quality products. Very happy with the purchase, the device works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY CONTROLLER such a good texture and i love the pattern :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are smooth and easy to use. Charging port is updated to C style charger. Controller also has a mircophone and speaker so that you dont need headset. All in all good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look good, do good, feel good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally the DualShock 4 was a little petite in my adult male hands, but the dual sense is a perfect fit! The Nova pink color really pops and stands out on my tv stand. I’d highly recommend this colorway to anybody who is a fan of bright and poppy colors. The grips on my sticks are not included

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller but possible QC issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the controller for about a year now. The controller works great but my only issue, that doesnt effect functionality, is the right joystick is a bit stiff to start moving. The original one that came with the console has both joysticks smooth and this one has it smooth on the left and stiff on the right. It feels like it is stuck until you put enough pressure and it begins to move freely after an aubible click sound. Thought it would go away with use but it is still there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing remote as always. Never fails when it comes to playstation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed these are smaller then the original controller which I Don’t mind since my hands are low key small so they’re useful. Same as original nothing different just ofc if you wanna change color tbh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Reconnecting" with my brother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works perfectly! Finally able to play games with my little brother after so long and having to save a couple bucks. Best buy service was exceptional making the experience easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for ps5. Price is fair definitely suggest to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best controller Ive ever used I currently play on PC and have used the xbox one controller since 2014 but this PS5 controller is honestly way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 Controller Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get a new PlayStation 5 controller I realize how worn out my last controller was. The insurance program Best Buy offers is the best thing ever. $20 to replace the controller anytime it becomes defective is worth it everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I desperately needed a new controller and Best Buy was the best place to go. I bought the black controller as it fit the asthetic of my room and I’m glad I did.I’ve had it for a couple of weeks now and no problem. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, long-lasting, and colorful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im getting more for my great-nephews for christmas. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet gotten the chance to use it but just by opening the box the controller feels good quality.

    I would recommend this to a friend