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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 43145 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 43,127 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Using it for PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for PC games like Dead by daylight, Fortnite no build and Drstiny 2 crucible. Feels absolutely nice, you cant go wrong with a Sony product, PlayStation. Heptic feedback on the triggers is a huge plus, but game developers really needs to take advantage of it more. (Does not come with a usb cable which sucks) other than that. Im satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Camo PS5 Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TBH for the longest I was a Xbox gamer for the longest but after the PS5 dropped I end up just giving it's system a trail run, a consistent one at that. I gotta say that trail run has been extended indefinitely because I not paid for. The PS5 Controller since. I'm hooked!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS 5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Smooth button feel. No lag. Charge lasts a long time. No cords in way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek design , amazing performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Gaming , made the switch Xbox -> ps. Xbox elite 2 -> ps5 controller. Rocket league on pc couldn't be easier. Joysticks are so much better than Xbox much more control for games like RL, Forza horizon 5, rivals etc…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controler for being used the grip on the joysticks are still great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Second Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I thought it would be and I needed a second controller. I brought my PS5 with me to my daughter and son-in-law's house recently when we visited. I use a Dual Sense Edge controller and hadn't thought to bring my second controller from home. Once we decided to play some Madden, I needed this one. Of course BB had one in stock. Ordered online and was waiting when I arrived at the store. Great controller and ALWAYS great service for me from BB.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great color and controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I got this new dualsense because my original one got stick drift. It feels great and I love this color. Got it on sale at Best Buy - great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grate product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems what so ever works grate well be buying another soon love the quality love the color as well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlight Blue Playstation 5 Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing controller for the Playstation 5 i love the color and the feel of the controller is smooth buttons have quick response time can't say enough Playstation really out did themselves

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just bought a PS5 Slim with the Disc support and I knew I wanted a 2nd controller in a different color and this red stick out compared to the cosmic red I had before this controller has a almost metallic look to it if a shiny red is your color this controller is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for my PS5 the military camo is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Blue Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this controller the blue is very cool not to mention I love that they did a matte finish and not the gloss. I think this was an excellent touch for this item. Ps it looks/feels really great in your hands or on a coffee table

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Starlight Blue controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller! Love the new colors and this new Starlight Blue is absolutely gorgeous. Sony nailed all the new colors with beautiful shades for each one that really pop. Sony's DualSense is the only true next-gen controller out there and these new colors are a great addition!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just great as the one that comes with my ps5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Beautiful and good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product, my first controller that come with the ps5 have drift y i trie to repair but always comeback the drift so i decide to buy another and this control with de color is beautiful and have good quality diferent front the firts one.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    MyControl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true evolution of PlayStation controllers! The DualSense not only feels incredible in your hands, it completely changes the way you play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, comfortable in hands and has a long battery life for all day play. I Love that its rechargeable and has a built-in mic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    PS5 Dualsense

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite being the PS5 base game controller it is definitely one of the best controllers avaialable. From the haptic feedback, built-in motion controls, and responsive adjustable triggers, this controller is amazing and worth every dollar.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works really good and it was the best thing I’ve could ever bought

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Red Thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues, standard control but the color is so cool and feels smooth to hold

    I would recommend this to a friend
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