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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 43226 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 43,220 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller never had one before but I definitely will recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek & Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the color style look, comfortable grip as always and all the buttons still work great after using it almost every day for competitive gaming. i use it for online sports and shooting games like CoD

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Play with more power!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 Controller is legit! The device is sturdy and easy to use. I really love the color! I prefer this color than the white or the all black controllers. PlayStation makes great controllers. They really feel good in your hands, while you play for long hours. I'm happy I got it!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. The Dualsense is excellent by itself, but the awesome Spiderman design really makes it special. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a discount amazing controller glad i got it when i did

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it around thanksgiving, it was at the best price available anywhere. The shipping and delivery was quick and seamless. The whole experience was perfect. I would definitely recommend this purchase and mostt electronics from bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Quality control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the controller for months, works like the day I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Amazing Remote Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually our second purchase in two years of this durable light weight product my son actually uses it for over 10 hours a day 5-6 days a week i would highly recommended this reasonable priced product including the protection plan to my family and friends it is also on my family’s Christmas wish list for the third year in a row .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a new ps5 is best, rather than purchasing a used one, they last longer. My old controller started giving me problems by pulling to the left when playing games, a pain, best buy has the best options, at resonavle prices, for ps5 controllers and i know when i purchase from best buy, i am getting high quality equipment. Definitely a trusted store! I have a silicon cover that helps prevent sweating hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in for a warranty swap and it was done smoothly. No additional questions, just grabbed my replacement and bought another. Great service to be honest

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ps5 remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote it’s so easy to used and it’s very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    A wonderful controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the controller, the looks and the adaptive triggers make it my favorite ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller love the color. No stick drift or any buttons sticking and strong haptic feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote works well had no problems recommend getting them at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, Best Buy is the best and the pick up was so easy

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and feels comfortable to the touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Responsive, and Perfect for Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the black PS5 controller months back, and I am still thoroughly impressed. The design is sleek and elegant, with a matte black finish that feels premium and comfortable in the hands. The controller’s build quality is top-notch, and it has a solid weight to it that adds to the overall experience. The buttons are responsive, with a satisfying click, and the adaptive triggers are a game-changer, offering a level of immersion that I’ve never experienced before. The haptic feedback is precise and enhances gameplay, making every action feel more real. Whether I’m playing fast-paced shooters or exploring open-world games, this controller performs flawlessly. Battery life is another plus, lasting long gaming sessions without needing a recharge. The touchpad is sensitive and accurate, and the built-in speaker provides crisp sound effects, adding another layer of depth to the gaming experience. Overall, this black PS5 controller is a fantastic addition to my gaming setup. It combines style, comfort, and performance in one package, and I highly recommend it to anyone looking to elevate their gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Sony dual sense controller is definitely worth the hype! This controller is one of the most significant aspects of the user experience when making the jump to the PS5 console! The thought that went into the haptics and performance of this controller are evident as it has increased the quality of gameplay in every game I have tried so far. Additionally, the integration of USB-C has made charging times faster and connection speeds much better! The grey camo color way is definitely a favorite of mine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game-Changer in Every Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Midnight Black finish is stunning. It gives the controller a stealthy, premium look that feels more grown-up and matches my gaming setup perfectly. It’s not just beautiful, it’s practical—the matte texture resists fingerprints and provides a nice grip. The built-in microphone and improved speaker are great additions too. I can chat quickly without a headset, and the sound design in certain games really comes alive through the speaker.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Dualsense ftw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like every dual sense controller, I’m sure stick drift will become present within the next week to six months. In the meantime, I have a nice looking controller in my hand.

    I would recommend this to a friend
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