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Customer Ratings & Reviews

Your price for this item is $14.99
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The comparable value price is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 44383 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 44,384 reviews
  • Rated 5 out of 5 stars

    49.99 & BB points

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a oem Sony camo controller. Tried to get my dad a ps4 and none around (59.99+) Bought for my wife to give me for Christmas.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t Hold Charge for Long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but doesn’t hold charge for too long. Constantly needs to be charged.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    3 month controller :(

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. It's April 1st and the stick drift is so bad it's unusable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this control feels in my hands. This is, in my opinion, the best controller out there as far as overall feel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item not as described

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incorrect item condition status. Controller was a different finish suggesting it was pulled from a system combo and returned to Best Buy, rather than a returned loose sold controller. Also the headset connection port was cracked, which I would consider fair used condition, not excellent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the collor. And of course this is the best controler ever created. Love the trigger adaptation in every single game.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy open box from Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, it does not hold charge at all I can only use it if it's connected to the console at all times. Didn't come with original packaging or a cable. Defective product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice colors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon color, goes well with the other new colors!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plastic housing is defective, does not fit correct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a backup controller so I haven't used it after purchasing. I finally decided to use and noticed that the dark plastic corner of the left side of the controller was loose. It seems that there are two tabs that need to lock into notches in the connecting plastic housing, but there is only one notch. The corner sticks out and can easily be pulled off from the controller. What's worse is that it digs into your hand when you are using it. Not happy at all about this, especially after paying extra for this camo skin. I wish I noticed it sooner or I would have returned it immediately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2 months the controller has stick drift so bad cannot use. What is manufacturers warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got for Christmas and loves it. Love the wireless feature. Fits hands nicely and easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonys controllers are horrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for two months then it got stick drift.wouldn’t buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best color always is black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the perfect color for classy gamers. Besides it helps to differentiate between the white control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vibration!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has developed a amazing controller that vibrants like no other. My wife loves the vibration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is really nice! So far no problems yet. Man I wish they had this color for the PS5 too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a gread deal on this on sale at $50. Love the black design over the white one.matches my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best console in the world is PlayStation 5 and these are the best controllers in the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than ps4 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was nervous to game with a new controller type but it is so much better than ps4 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color option i bought this ps5 controller to replace the one thet comes with the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll need this to play against others because the system only comes with one controller

    I would recommend this to a friend