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Customer Ratings & Reviews

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The comparable value price is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 44422 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 44,422 reviews
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Great texture, feel, and comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dualsense Controllers have a premium feel to them to me. I kind of collect them, as well as use them, so I'm glad that they finally decided to release these colors. I was hesitant to get this purple, but it looks really good in my collection. It is very comfortable in your hands, and although it could have a better battery life, still I would highly recommend it over a lot of other controllers on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller. Not ergonomic for everyone.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best playstation controller ever and one the best period. Xbox controllers are definitely more ergonomic for me, but all the haptic feedback and analog variable resistance are not just gimmicks, they sure improve the gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Really good controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, Smooth, No stick drift, and looks neat!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    PS5 DualSense Controller: A Leap Forward

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from Best Buy, the PS5 DualSense controller impresses with its futuristic design and enhanced ergonomics. The larger, textured grip fits comfortably for extended play, while the innovative haptic feedback and adaptive triggers provide unprecedented immersion into games. Although the battery drains quicker with intense use of new features, it's a minor setback. The controller is a significant upgrade, offering a new level of interaction and comfort. Highly recommended for any PS5 gamer looking for an immersive and comfortable gaming experience. Fast shipping and great service from Best Buy were the cherries on top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Save yourself some hassle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is reportedly the best PS5 controller. It's very responsive and very popular, simply because it functions. If you're looking for a PS5 controller, get the purple one if you want it to work. Save yourself some hassle. Other people that have bought these controllers have been using the purple one for a longer time with no issues. Frequently, the other colors are known to have issues, break, or come out of the box unresponsive. This is the one to get!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome looking new controller. Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this new controller! He had asked for a second controller for extended gaming sessions with his friends. He's a big fan of Spiderman. When I saw this new color controller was going to be released just before his birthday, I knew he would be thrilled to receive it as his birthday present. The first thing he said when he saw it light up with the integrated blue LED light was, "Cool, this looks like Spiderman colors!" It offers excellent battery life and was easy to pair with his PS5 console. Having one to play with while the other sits on the charger has been a boon for him during the extended summer break from school.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Enhanced Gaming Experience with the PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 controller is a significant step forward in gaming technology. Its comfortable design feels natural in the hands, ensuring long gaming sessions remain enjoyable. The adaptive triggers and haptic feedback provide immersive gameplay experiences, adding depth to every action. Connecting seamlessly with the PS5 console, this controller offers responsive and precise controls for a wide range of games. While its battery life could be slightly improved, the overall performance and features make the PS5 controller a worthy addition to any gamer's arsenal.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good, but they don’t last!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is great. This controller feels good in my hands. The only thing I don’t like is the plastic build. This is my 6th dualsense in 3 years and everyone of my previous ones eventually developed joystick drift. I’m not sure if I’m just to hard on the joysticks, but this never happened with any of my PS4 controllers. I added the insurance plan for this one just in case. I’m tired of damaged $75 controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design, and good durability, ease use, and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    PS5 Dual Sense

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is amazing and controller works flawlessly on the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS5 controller. Most comfortable to hold and battery holds up well. Don’t bang it around or drop it. One of mine has a wobbly joystick

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life beautiful color. I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Customer Service by Brandon at Best Bu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t tried the PS5 controller yet, but I want to highlight the excellent customer service at Best Buy. Initially, they almost couldn’t find the controller, but associate Brandon went the extra mile and found it for me. His genuineness and attentiveness provided a satisfying shopping experience. It’s refreshing to see an employee so dedicated to helping customers. Keep it up, Brandon!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best experience purchasing my 4th ps5 controller!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best priced open box option available by far and the condition was exceptional conpared to other retailers. Purchasing from the app is a Godsend as it allows you to chose the color of the controller, what condition you want to chose from as Best Buy has fair, good and excellent. Finally you can chose the location to pick it up or have it shipped to you. I pciked it up at my local store but clukd have had it dleivered in 2 days. I also love the freedom of payment methods offered in case you cant afford the full cost you can opt for the pay over time method via zip. Overall, best shopp8ng experience buying a new controller: an endeavor seemingly only getting mire difficult!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my wife. She loves the color and design. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second PS5 controller is a game-changer for multiplayer and backup use. The haptic feedback and adaptive triggers feel just as amazing as the original, and it’s perfect for gaming with friends or family. Smooth, responsive, and a must-have for any PS5 setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I ever had and the game work perfectly and it was ready as they said it would be quick and simple definitely the place to shop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good controller. Easy to use, good quality, all round good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I bought this open box to save some money and it works as well as the one that came with the PS5 bundle.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Love the design and the quality is top notch. So many features. It is a bit on the high side when it comes to price but worth it.

    I would recommend this to a friend