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Customer reviews

Rating 4.8 out of 5 stars with 49548 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the product's vibrant color options, sleek design, and comfortable feel, along with its reliable overall performance, solid battery life, and engaging haptic feedback. However, a significant concern for many users is the prominent stick drift, while some also find the product to be pricey and note its increased size and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 49,548 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Next-Level Controller – DualSense Is Amazing!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense wireless controller is hands down the best gaming controller I’ve ever used. Sony really took things to a whole new level with this one. The haptic feedback and adaptive triggers completely change the way games feel — every action, from pulling a bowstring to driving over rough terrain, is incredibly immersive. The build quality is excellent — it feels solid, perfectly balanced, and super comfortable even during long gaming sessions. The touchpad, motion sensors, and built-in microphone are all great features, and the battery life is surprisingly good considering all the tech inside. I’ve used it for everything from fast-paced shooters to racing games to VR, and it always delivers. If you own a PS5, this controller is a must-have — and honestly, it’s worth buying an extra just for the convenience. 10/10 experience every time.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    unique color for a controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Sony DualSense Wireless Controller in Chroma Teal across my PS5 and PC, and it’s a very solid controller overall. The design and color are striking—Chroma Teal really stands out—and the build feels premium with a comfortable grip for long gaming sessions. The adaptive triggers and haptic feedback are impressive, adding a new level of immersion in supported games, especially on the PS5. Cross-platform support is great; it works smoothly on PC and even on Mac and mobile devices with minimal setup. The battery life is decent, though it could last a bit longer during intensive play sessions. I also noticed that while the controller is amazing for single-player and story-driven games, not all PC titles take full advantage of the adaptive triggers and haptics yet. Overall, this is an excellent controller that delivers a next-gen experience, but a few minor limitations keep it from being a perfect 5-star pick. Highly recommended for PS5 owners and those looking for a versatile, high-quality controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Beautiful Look, Amazing Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the DualSense in Chroma Pearl, and I’m really glad I did. The color is even nicer in person—clean, smooth, and has a subtle shine without looking over the top. It honestly just looks really good sitting next to the PS5. As for performance, it works exactly the way a DualSense should. The triggers feel great, the vibration is super detailed, and the controller feels comfortable to hold for long gaming sessions. I haven’t had any connection issues, and the battery life has been solid.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome controller and great design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. The gray camo design looks really clean in person and the controller feels premium right out of the box. The adaptive triggers and haptic feedback still make PS5 games feel way more immersive compared to older controllers. Battery life has been decent and it also works great on PC, which was a nice bonus for me. Buttons feel responsive, sticks are smooth, and overall it’s just comfortable to use during long gaming sessions. If you already like the DualSense controllers and want one that stands out a little, this is definitely a good pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    New controller resolved issues with previous ones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who plays daily - this has been a good controller so far. The previous two Dualsenses I've owned developed issued with the headphone port and reduced battery life. This newer version has had none of those issues, and no stick drift, or any other issues. Feels just as good to play as the day I took it our of the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Feel

    Rated 5 out of 5 stars

    Ps5 dualshock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues nice color feels good great battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    PS5 DualSense Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 DualSense controller represents a significant evolution in gaming peripherals, offering a blend of innovative features and ergonomic design. From first impressions, the controller's sleek and modern aesthetic immediately stands out. The two-tone color scheme and adaptive triggers give it a futuristic feel, perfectly complementing the next-generation gaming experience. One of the standout features is the adaptive triggers, which dynamically adjust resistance based on in-game actions, providing a more immersive experience. Whether it's pulling back the string of a bow or revving up a vehicle, the tactile feedback enhances gameplay by offering nuanced control. Additionally, the haptic feedback system adds another layer of immersion by delivering precise vibrations that correspond to on-screen actions and environments. This feature makes every interaction feel more lifelike, whether you're traversing a rocky landscape or feeling the recoil of a weapon. In terms of comfort, the DualSense controller excels with its refined shape and textured grips, ensuring a secure hold during extended gaming sessions. The redesigned thumbsticks offer improved precision, while the integrated microphone and speaker enhance communication and audio feedback without the need for additional peripherals. However, one consideration is its slightly heavier weight compared to previous models, which some users may notice during prolonged play. Also, while the built-in rechargeable battery is convenient, its lifespan may vary based on usage habits. Overall, the PS5 DualSense controller sets a new standard for gaming controllers with its innovative features, ergonomic design, and immersive capabilities. It's a must-have for any PlayStation enthusiast looking to elevate their gaming experience to new heights.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is comfortable in my hand and doesn’t make my hand sweat. Plus the color is cool

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense is easily the best controller I have ever used. The haptic feedback and adaptive triggers make the gaming experience much more immersive. It fits perfectly in my hands and the battery life is solid for long gaming sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    A Next-Gen Marvel: A Review of the PlayStat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) controller is an exceptional piece of gaming hardware that embodies the spirit of next-generation gaming. Packed with innovative features and a design that's both comfortable and immersive, it elevates the gaming experience to new heights. One of the standout features of the PS5 controller is its DualSense technology, which provides haptic feedback and adaptive triggers. The haptic feedback technology allows for a more nuanced and tactile experience by delivering precise vibrations that simulate in-game actions. Whether it's the sensation of raindrops or the recoil of a weapon, the controller effectively communicates these sensations to the player, enhancing immersion and creating a deeper connection to the game world. The adaptive triggers take immersion to another level by adding tension and resistance to the triggers, mimicking real-life sensations. For example, drawing a bowstring in an archery game feels remarkably authentic as you feel the tension build up in the trigger. These small details may seem insignificant, but they have a profound impact on the overall gaming experience, making it more engaging and immersive. Additionally, the PS5 controller features a sleek and ergonomic design that feels comfortable in hand. The shape and weight distribution are well-balanced, allowing for extended gaming sessions without discomfort. The textured grips provide a secure hold, preventing accidental slips during intense gaming moments. The face buttons, triggers, and analog sticks are all responsive and provide a satisfying level of feedback, ensuring precise control in games. The built-in microphone and speaker in the controller add another layer of immersion. It enables seamless communication with other players, without the need for additional peripherals. The audio quality is surprisingly clear, and the controller's speaker produces adequate sound, making in-game audio cues more immersive. Moreover, the PS5 controller offers excellent battery life, allowing for extended play sessions before needing a recharge. The USB-C charging port provides fast and convenient charging, and the controller can also be charged wirelessly using a compatible charging pad. One area for improvement could be the availability of additional color options. While the default white color scheme is sleek, having more customization options would be a welcome addition for players seeking personalization. In conclusion, the PlayStation 5 controller is a remarkable piece of gaming hardware that sets a new standard for controllers. With its innovative features, comfortable design, and immersive capabilities, it enhances the gaming experience and brings games to life in ways never experienced before. Whether you're playing action-packed adventures, immersive RPGs, or competitive multiplayer games, the PS5 controller delivers a next-gen experience that is truly remarkable.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A must have!!!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **Sony DualSense Wireless Controller** for PS5 (White) is a game-changer. Its adaptive triggers and advanced haptic feedback deliver a profoundly immersive experience, making every action feel more real. The controller is comfortable to hold, with a solid build and a sleek design. It supports USB‑C charging, and the built-in mic is a nice bonus. While battery life isn’t perfect, the overall experience is amazing — a must-have for PS5, PC, or mobile gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ps5 remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels amazing in my hands — the build quality, comfort, and responsiveness are top-tier. The adaptive triggers and haptic feedback make every game feel more realistic, and the battery life is surprisingly strong for how powerful it is. The buttons are smooth and accurate, and it connects instantly with no lag. Whether I’m gaming casually or playing competitively, it performs flawlessly every time. Definitely worth every dollar — Sony nailed it with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable controller with excellent build quality. The haptic feedback and adaptive triggers make PS5 games feel more immersive. Battery life is decent and the connection is always stable. Overall, a great controller and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Feel

    Rated 5 out of 5 stars

    PS5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of the controller, it feels great and I have had no problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it – best controller I’ve owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of controllers over the years, and this one is on another level. The Sony DualSense Wireless Controller Chroma Indigo doesn’t just look incredible (the color shifts between blue and purple depending on the lighting), it completely changes how games feel. The haptic feedback and adaptive triggers are the real game changers—you actually feel tension when accelerating, shooting, or braking. It makes everything way more immersive and honestly hard to go back to anything else. Comfort is spot on too. Fits perfectly in your hands, buttons feel responsive, and the build quality is solid. I’ve used it on PS5 and PC with zero issues. If you’re thinking about upgrading or grabbing a second controller, don’t overthink it—this is easily one of the best you can buy. Sony nailed it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, great battery life for longer sessions and feels pretty durable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Color, Design

    Rated 5 out of 5 stars

    PS5 Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Feels great, last awhile, and I love the color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller stopped working after awhile. I’ve never experienced this ever in my history of gaming

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Feel, Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the feel. PS5 controllers are the best for the price. They last you forever if you take care of it. 100% worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolute Game-Changer – Style Meets Immersion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Midnight Black DualSense controller is hands-down the best controller I’ve ever used. From the moment I picked it up, it felt premium—comfortable grip, perfect weight, and a sleek matte black finish that looks incredible next to my PS5 setup. What really sets this controller apart is the haptic feedback and adaptive triggers. You don’t just play the game—you feel it. Whether it’s the tension of drawing a bow, the resistance of braking in a racing game, or subtle environmental effects like rain or footsteps, the immersion is next-level. It genuinely adds a whole new dimension to gaming. I also love how versatile it is. I use it not only on PS5, but also on PC and mobile, and the wireless connection is fast and reliable every time. Battery life has been solid, and the built-in microphone and speaker are surprisingly useful for quick chats without a headset. Bottom line: this controller isn’t just an accessory—it’s a core part of the experience. Stylish, innovative, and incredibly fun to use. If you’re serious about gaming, the DualSense Midnight Black is 100% worth it.

    I would recommend this to a friend