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Customer Ratings & Reviews

Your price for this item is $14.99
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The comparable value price is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 44906 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 44,906 reviews
  • Pros mentioned:
    Color, Design

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and my son loved it. Controller fits perfectly in your hand and feedback on the triggers is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controlñer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In ecxellent conditions and great controller it last long than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present was a surprise and loved it. Always like keeping them on their toes.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and informative while reviewing all controller options for the PS5. This controller is all you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is brand new no issues or problems in weeks of having it played with already.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Feel

    Rated 5 out of 5 stars

    PS5 purple controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks so cool, its even better in person. Feels great in the hand! Happy with this purchase for sure!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    I love this controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new PS5 controllers and especially this awesome blue option. The controller works great and looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very good customer service very friendly very helpful. Just a bit overall good experience and that’s what keeps me coming back to Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pickup process needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online order peocess was seamless and app was great. but the pickup process was not so good. had to wait in line for 15 mins while i watched other employees walk around aimlessly without assisting the cashier/pickup person/ return clerk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, he loves it. Now he has a spare controller when friends come over.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The Mrs. Controller ☺️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly synced with the ps5 and holds battery life for a good period of time. Color is beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    New Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Beautiful color would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandson Ky!e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it this is second one we bought.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son’s ps5. So far it’s working out great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Regular part 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its just like any other PS5 controller. Normal use

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It's a controller in color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and fun color options that my kid loves.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Purple.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool looking color! Feels and plays great. Definitely would recommend this controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller but Price is Meh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller for the PlayStation 5 is a standout piece of gaming hardware that redefines immersion. Here's a quick review: Pros: Haptic Feedback: The DualSense's haptic feedback is a game-changer, offering precise vibrations that simulate in-game actions, from the trickle of raindrops to the rumble of an explosion. Adaptive Triggers: These triggers provide varying levels of resistance, enhancing gameplay by mimicking real-world sensations, like pulling a bowstring or braking in a car. Comfortable Design: With its ergonomic shape and textured grip, the controller feels great in hand, even during extended gaming sessions. Built-in Microphone: A handy addition for quick chats without needing a headset. Innovative Features: The touchpad, motion controls, and integrated speaker add layers of interactivity. Cons: Battery Life: While decent, the battery could last longer, especially given the power demands of its advanced features. Price: It's on the pricier side compared to previous PlayStation controllers. Mic Quality: The built-in microphone is functional but not a replacement for a dedicated headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller but Price is Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller for the PlayStation 5 is a standout piece of gaming hardware that redefines immersion. Here's a quick review: Pros: Haptic Feedback: The DualSense's haptic feedback is a game-changer, offering precise vibrations that simulate in-game actions, from the trickle of raindrops to the rumble of an explosion. Adaptive Triggers: These triggers provide varying levels of resistance, enhancing gameplay by mimicking real-world sensations, like pulling a bowstring or braking in a car. Comfortable Design: With its ergonomic shape and textured grip, the controller feels great in hand, even during extended gaming sessions. Built-in Microphone: A handy addition for quick chats without needing a headset. Innovative Features: The touchpad, motion controls, and integrated speaker add layers of interactivity. Cons: Battery Life: While decent, the battery could last longer, especially given the power demands of its advanced features. Price: It's on the pricier side compared to previous PlayStation controllers. Mic Quality: The built-in microphone is functional but not a replacement for a dedicated headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Great build quality. Its definitely comparable to the original that comes with the ps5.

    I would recommend this to a friend