Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $14.99
Clearance
The comparable value price is $74.99

Customer reviews

Rating 4.8 out of 5 stars with 44971 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 44,971 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No More Drift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new controller to replace the one that came with the system and it's working great!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift
    Best Buy Employee

    Rated 5 out of 5 stars

    Works great so far

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a few weeks and no stick drift yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with iPad and my Tesla! This one was refurbished but you can’t tell the difference. It seems brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Controller Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller had a nice color and it also had good quality. Will buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    great look.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the color and the controller feels great; love the sensibility.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Awesome controller, gorgeous vibrant pink!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so pink! I love this controller, works just like the standard PS5 white controller, but the pink is so vibrant and pretty

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    open box unit had stick drift! New one is 5 stars!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this controller! I went with the Camo as an homage to the PS4's camo controller that lasted me for years. I would give it 4 stars as I initially ordered an open box unit just to find it had terrible stick drift after it arrived - Turns out it was the older V1 Dualsense. I returned it with no hassle to the local store and purchased a new unit, so Best Buy came through in the end!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its perfect

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller sweet color, battery loast long 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New PS5 controllers are great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got a new PS5 and the new controllers are incredible! I simple love them! Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to obtain a PS5 early on in its lifetime, and the original controller is still working great and going strong. But with a recent sale that went on, I decided to go ahead and inject a little color into my ecosystem with this guy. I have been breaking it in for a few weeks now and it's in good working order, and like the original and like many Playstation controllers in my life before it, I expect this one to last me a good, long while.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller good construction easy to use and color is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Tech Haven with Outstanding Perks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a frequent shopper at Best Buy, I’ve always been impressed by their vast selection of electronics and gadgets. But my experience reached new heights when I signed up for the Total Tech membership. This program is a tech enthusiast’s dream come true! Firstly, the customer service with Total Tech is top-notch. The staff are not only knowledgeable but also genuinely passionate about tech, which makes shopping there a real pleasure. They take the time to understand your needs and guide you to the perfect product - no hard selling, just honest advice. What truly sets Best Buy apart is the Total Tech membership. It’s like having a tech guru in your pocket. The 24/7 tech support is invaluable, especially for someone like me who loves gadgets but isn’t always savvy about troubleshooting them. The extended protection on purchases is a godsend, ensuring that my investments are safe. The free installation and discounted repair services have saved me not only money but also time and hassle. Plus, the exclusive member prices on select items are like the cherry on top of an already delightful shopping experience. To sum it up, Best Buy isn’t just a store; it’s a haven for anyone who loves technology. And with the Total Tech membership, it feels like you’re part of an exclusive club where your tech needs and desires are taken care of with utmost priority. It’s a no-brainer for anyone who wants to make the most out of their tech purchases!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box the item arrived in was in rough shape but the item inside didn’t have a scratch on it. I was impressed with the quality of my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Love the vibrations it does when shooting or jumping in a game. love that you can control the volume on the controller! And the lights!! Amazing touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when it first dropped and i love it! I waited on a queue for about 30 mins and i dont regret it. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    DualSense delivers, nice color option.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's more of a maroon than a true/deep red, but still super clean and nice looking. The blue lights for player one create a great contrast when the controller is on. DualSense is an amazing controller anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working Great. Nice feel. Works as it should. No stick drift for now

    I would recommend this to a friend
  • Pros mentioned:
    Color, Feel

    Rated 5 out of 5 stars

    Plastation 5 controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The texter is amazing, the color is vibrant & the feel is amazing. Couldnt ask for anything better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly like I thought it was supposed to. They did not have the color on the floor, but they had the right color behind the counter. I promptly purchased the white and black controller. Works great! I didn’t think it would be a problem which it has not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems. Dependability is why I typically buy namebrand when buying controllers.

    I would recommend this to a friend