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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $149.99

Customer reviews

Rating 4 out of 5 stars with 1119 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers recognize the PULSE Elite Wireless Gaming Headset for its sound quality and comfort, with many also appreciating its battery life, design, and lightweight feel. The fit of the headset is also well-received. However, some customers have reported connectivity issues. A few customers have also mentioned concerns about heat retention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,119 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid headset, buy open box excellent and save $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this purchase, a nice compliment to go with my PS5 Pro as well as my PS portal. Audio quality is great and i love the white/black that matches my PS5 Pro. Bought a like new product that saved me $45 and it was in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to use with both my PS5 and the Portal and I couldn’t be happier with them. The sound quality is exceptional and I find them to be very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this head set very comfortable very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming Headset PULSE Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product to play on my PS5 console, thanks to the sound it makes you feel like you are inside the game itself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a good investment for my play station 5 I

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not able to loyal, teammate, voice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset, a very good headset only one thing I don’t like about it. You’re not able to loyal teammate, voice down in the game again the sound is amazing. Once you know what you’re doing with EQ settings you can create a good EQ for footstep in FPS games I am not a fan of Party chat that’s the only way you can lower your teammate voice down after that if I had the feature where I could lower the voice of my opponents, I would’ve kept it. I returned it not very happy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pulse Elite is a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound out of a wireless set up. This headset compares pretty good to my DAC and Hyper X set up, without all the wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Sound is good. Last for a good while. I would recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad cuality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really bad if I am being honest. I have had them for 4 months and there is so much trouble with the I don’t know what to start with. They first of all have connection issues All the time, if you are in ps5 or even in pc. They desconect and conecta all the time have a lot of trouble. Second the support on top of the headset is so fragile one day snapped by just taking them off. Today after four months even tho I take care of my stuff I only took them off my head to and they snapped on my. I am so disappointed at this purchase making me buy new pair somehow after spending a fair amount of money on this “quality headphones” please review other options before buying this because it might be convenient for the whiteness and ps5 software but the hard wear is so cheap it’s not even cool. *note that the picture below happened just know 2 min before writing this and the movement I did was taking them off my head. I do not throw my stuff or hard handle it!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset just about right in all ways. The quality and sound are awesome cant be more happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones i can hear all my matches perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dose the job and very good audio

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and works smoothly. Great audio made for sony. Was nervous aboit getting a wired headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Best headphones ever!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to enjoy soundscapes without waking up mom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new headset upgrade. Went into best buy and stumbled apon these. Paired them to my PS5 Pro easily. Went into the settings and made a custom audio profile which was easy. Use them any time I’m gaming with no issues to date. Im a very frequent gamer. I have had the headphones now for almost a year with no complaints to state at this time. If you are looking for good gaming headphones these are it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing, I love it so much. Perfect quality and work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is unmatched for what you get with this headest. The noise cancelation is great and the microphone is a masive improvement from the last. The ability to connect your phone and the playstation at the same time is one of the best features.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Wish I could deduct stars!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE!! Good sound when it would stay connected, but fought more with connecting than enjoyment of the headset. Constant pressure on my head from strap, constant sliding up putting pressure on lower ears, bringing major discomfort. And now!! Less than a year later.... BROKE!!! WORST headset I have ever bought. HAD to choose 1 star, but DOESN'T deserve it!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    cheap quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality but breaks very easily and mic quality doesn’t sound as good honestly not worth the price and didn’t even last me a year

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ps5 wireless mic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless mic I’ve ever used easy to connect and perfect for gameplay

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The big league headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sony made headphones for PS5. The customization for the sound is top-notch. The comfort is also on another level compared to the other Sony products pick this up. You’ll think yourself later.

    I would recommend this to a friend
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