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Customer Ratings & Reviews

$209.99

Customer reviews

Rating 3.9 out of 5 stars with 915 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 915 reviews
  • Rated 3 out of 5 stars

    I wanted to like them, but didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. I returned them after a few days and got the inzone earbuds which I am much happier with and have much more versatility.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound but super bulky and a bit uncomfortable. The default tips are comolete garbage. The dase design is so flimsy, i doint the case will out last rhe earbuds themselves. They also diaconnect frequently which is just unfortunate….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. 100% recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Stay Connected after Hours of Trying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these earbuds, but it was not to be. I have the original Pulse headset for the PS5 that was acquired at launch and when I bought the slim PS5 I wanted to upgrade my headphones, so these were the next logical choice. The package included three extra ear bud sizes and a very custom PS5 stylized case, but that's where the praise ends. After the initial charging period (recommended 8 hours) and after reading the instructions over and over again, watching YouTube videos, and turning the system on and off again I just could not get them to connect properly. Two hours of trying to get them to connect to the slim PS5 should not have been this difficult. Once connected, they would drop off one at a time, reconnect and then the other would drop out. The system was within feet of me the entire process. The longest they lasted connected was about a minute. After that, I was done. Did I get a bad pair? Maybe, but tor the cost, they should work out the box without question. Sony can do better. For me, they were returned the next day. One star for trying, Zero stars for implementation.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome Sometimes they don’t turn on right away but work perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is amazing when playing on your PS5 or PS Portal. The BT audio is not perfect, but when is BT? I also think that the sheer quality of in game music and then switching to a phone call makes the difference more noticeable. I would just love to find some better ear tips to keep these put when moving around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good.. was expecting better but they are worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy PLEASE save 200 on a better headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got these today and they struggle to stay connected to the ps5 the audio is choppy, grainy and they sometimes completely disconnect all together WORST PURCHASE I HAVE EVER MADE

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound bad mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, mic quality is horrible. Simple as that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Always disconnects…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that it disconnects easily. Also, the comfort of having these on isn’t great. They fall off easily. Also, they’re pretty complicated to sync. The only thing I like about them is the design.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    PS pulse earbuds amazing

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great The only issue I've had has been disconnected a little bit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They’re good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great for gaming but I wouldn’t rely on them being your go-to headphones for music or streaming. They have cool features like being able to use Bluetooth on your phone while gaming but they’re not as loud as I want them to be in general and more so in Bluetooth mode. But if you want some expensive gaming headphones for strictly gaming. Get these

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Badddd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnection issues honestly don’t use them anymore!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound, but fatal connection issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Connection issues with the PS5 were a dealbreaker, but I loved these earbuds while they (briefly, for 90 minutes of The Last of Us Part 2) connected successfully. Over the course of 2 days, I followed every troubleshooting step multiple times, to make 100% sure that was reconnecting with my PS5 was not possible. I will definitely buy these again if software updates fix the connection issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched a lot of reviews before buying them mudo most of them give them high scores but I wasn’t sure if he was going to work well with me, considering don’t really like earbuds but to my surprise they work great, they now are my first option when playing they have great base and incredibly accurate sound. Highly recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dobt get me wring on my one star , the sound and quality is amazing but the mic is kinda poor and the biggest issue is the uncomfortable feeling thats the main poblem and the reason for my 1 start , theybare not comfortable at all for long-term playing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for the win!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have some other Bluetooth headphones but these are way better. The sound quality is worth the purchase price tag! PlayStation has come a long way and I’m glad to have gotten these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but not the most comfortable and definitely overpriced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BEST EARBUDS EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so cool! I bought them for my husband for. Christmas and they work amazing, we didn’t know all the extra features when I got them so I am more than satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 gaming earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall B+ some random disconnects and reconnects. Sounds a little tinny not much base, however after a little bit of gaming they sound better. One thing I appreciate is equalizer controls built in. So you can adjust on the fly. For the price you pay they should come with noise canceling, but for me that’s a non issue. Also they look goofy.

    I would recommend this to a friend