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$199.00

Customer reviews

Rating 3.9 out of 5 stars with 921 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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72%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 921 reviews
  • Rated 2 out of 5 stars

    Works With Portal but not worth the price tag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got these for the Portal since it’s the only device that has PS Link. The case isn’t that sturdy feeling considering the price tag it has. The sound is tinny and it doesn’t have that deep bass you get from other buds in the same price range. I can only have it connected to my portal and not my PS5 at the same time because then I have restart my portal after it’s connected to my PS5 and that’s annoying. Should’ve went with the Pulse Elite

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    I expevted better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Playstation die hard and this is the only Playstation product I’ve ever returned. The build feels chreap for $200, they kept dusconnecting from my PS5 every few minutes, and there was a crackling sound coming out of the earbuds that would not go away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PULSE Connect Earbuds = PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing! Always wanted gaming earbuds that could also act as normal earbuds for work or activities. These Sony PULSE earbuds have exceeded all expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an amazing product that I could use it while gaiming and phone calls at the same time.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Connection | Dongle issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others have warned these like to drop connection easy and it gets very annoying trying to reconnect. 3 months into minimal use the dongle has officially died. Sounds quality is meh. More frustrating and average sound, definitely not worth the price. Be nice if they allowed bluetooth so i could use my wf-1000xm4.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge let down! I was excited to get this headset what a disappointment. These 200$ ear buds do not work whatsoever. After a month of researching Sonys website and other resources and trying to get them to work, they only ended up connected to my phone. When I tried the portal only one ear bud would work. PS5 & PC they wouldn’t work at all. Save your time and money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest thing I could have ever got. Love that I can use it on my portal and ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great omg Best Buy and this item are amazing they literally are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones. Good for use with the PlayStation Portal, PS5 or other Bluetooth devices. Connects to 2 devices at once so you can take calls and game at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a xmas gift for my boyfriend and i am happy i did. He loves them!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Disconnects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always disconnect, to the point where i have to unplug the dongle and plug it back in

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Was not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay connected to my playstation. One would connect and the other would either not connect or would connect and lose connection and bounce back and forth.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection
    Best Buy Employee

    Rated 2 out of 5 stars

    Loses connection very often

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds with great integration with PS5, but tends to disconnect very often.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Okay at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is good but there are disconnecting issues sometimes while using them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality for the PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for the PS5 user. The surround sound quality rivals what the AirPods Pro does for the iPhone, and there’s no latency with the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in the front door a Best Buy employee greeted me asked me what I was there for. I said PS5 earbuds within five minutes I was out Best Buy is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Buddy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient earpiece on the go. A must have if you have a PS Portal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality when used with a PS5 or Portal, but not loud at all. Also very poor for music when used with bluetooth. Functionality was fine, as promised. Just not worth $218 after tax. At half that, great deal.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable earbuds. Horrible connection. And honestly horrible hearing quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keep the receipt

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 months later the right ear bud stop charging but over all pretty good

    I would recommend this to a friend