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$199.00

Customer reviews

Rating 3.9 out of 5 stars with 921 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 921 reviews
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Low bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough, dont buy it. Use any headphone with cord better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works for PS5 and other Bluetooth devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband and he loves it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Not bad at all

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had apple the whole time. These are great though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wait for the headset and save your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and wait for the headset to release in February. I watched several review videos on this product and they seemed to be right in the middle. The people who always give Sony products a 5/5 or 10/10 said these were great (big surprise) and the unbiased reviews said these were not worth the price and not very impressive. I purchased these and gave them a shot. If you’re connected to your phone, they’re actually not too bad, but if you’re connected to your PS5, the max volume is terrible and they sound like a pair of $5-$10 earphones. I will be returning these today.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    PS5 wireless buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product by sony. Uncomfortable. Sounds quality and connections problems. Over priced. Not recommended. I returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left Ear Bud Stopped Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this product for the 10 days it worked properly. Then the while using the ear buds I heard a strange crinkle sound in the left bud followed by the sound decreasing by 60%. No matter how I played with the volume the left bud stayed extremely quiet while the right worked fine. Sony wouldn't replace it and are trying to make me pay for repairs and Best Buy wouldn't exchange as I contacted them after 15 days. I'm of the opinion if a product stops working within 10 days it should be exchanged with no cost to the user.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connections and audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio super low in both way PlayStation link and Bluetooth. Even trough Bluetooth loss connection with 1 or both on ear device. Very disappointed Sony. I stay with the old pulse 3D

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don't waste 200 bucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth 99 maybe don't stay connected no good great sound. Garbage connection features just not worth it 4 hour battery for 200billios smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope. Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my worst purchases ever. The product does not work with Apple with my PlayStation the sound are all off

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent sound, uncomfortable fit.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these earbuds to be very uncomfortable. I have barely used them since I purchased them and have gone back to using my previous headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible. Sony tried too hard on making them look cool where it hard to know of they are properly put on right. They are then too heavy from the poor design that it's not balance correctly. This makes them easy to fall out of your ear when you move your head. The sound is okay for a 30$, but not one for 200$. The mic is also decent, but mic quality varies depending on what the other person is using. Overall I'm disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don’t waste your money or time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend connectivity sucks they connect/disconnect to frequently. Save yourself the headache

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rt ear bud stopped working in less than 20 days, purchased march 1st. Issue still not resolved.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY…. These things lose connection just like a phone loses signal drops connections when loud parts appear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good for what I paid for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for less than a month and I’m already having problems with it. The quality of the sound goes in and out to the point where I lose the sound.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Dont stay connected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are junk and constantly disconnecting from my ps5 and take forever to reconnect. Dont recommend buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is horrible especially for this price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pass on this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is poor, directional audio is poor, pairing with dual audio is poor. Way better options out there for half the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Earbud review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren’t all they are cracked up to be. If I did not rip the box when opening I would’ve returned them.

    No, I would not recommend this to a friend