Customer Ratings & Reviews

 It’s unfortunate that these products have a low rating because of people placing one stars on the pre-launch issue. These reviews are meant to help people decide if they want to purchase the product or not. For me the sound quality is great. I use it with my Sony portal and I’m very happy. Easy to connect and they do include multiple earpieces so you have the correct size. Sony did a great job with these earbuds. If you have a PlayStation portal they’re definitely a great accessory. No lag at all & comfortable to wear.

I was skeptical when I bought these earbuds only because I didn’t think that they could match the sound quality of a headset. I was definitely wrong. These earbuds sound amazing. Just make sure you have the fitment right in your ear. I think $200 is a little too much for these but if you can catch a sell definitely pick them up.

I had the previous PS5 headphones that I got at the PS5 launch. It still worked great but was showing visible sign of wear and tear. So when I switched to these earphones, I was pleasantly at the sound quality and the absolute ease of these earphones. As good as the headphones were, they gave me a headache during long playing sessions. So getting better audio quality sans the pain in the sides of the temple, is great for me. Not a fan of the price point, but at least they didn't skimp on the quality.

Not the best fit. Feels okay once in the ear. Sound is good enough for voice

[Employee of bestbuy] I tried these headphones out for about a week. I didnt use them for a playstation but for listening to music. The sound that i got on was really good but it lacked bass and they were so heavy they were uncomfortable to wear.

Sound os great, ease of use. But i have since sold mine, just not as comfortable as I was hoping for. If you are a fan of in-ear buds, not sure you can wrong with them

These headphones are perfect and comfortable for wireless gaming. I love these and would definitely buy them again. They connected in seconds and seamlessly connect every time!

If you have a PS5, Portal and the budget for these, get them! They feel great in my ears (try the different earbuds for proper fit), they’re light which makes them very comfortable. Most importantly to me is they sound great! The charging case is pretty nice as well. Besides the price, i have zero complaints for what i needed them for. And that’s mainly for wireless earbuds for my Portal.

These are perfect for what i got them for and they exceed my expectations. Put these on when everyone else in the house is sleeping and you still get all the sounds from all angles. Light weight. A litte off balances for the ears to hold but with the correct tip they stay in well. Maybe if youvwere sweating then they may fall or slip. The headphones sound great, i have no disconnection issues. Just 200 bucks for a very specific headphone.

After seeing a ton of reviews, most not being very positive I was hesitant on buying these. When I first got them home and tried them out of the box I'll admit I wasn't too impressed and immediately wanted to take them back, but after someone suggested I try some new ear tips and to update them to the version that comes with the EQ that Sony put out at the end of January my thoughts changed immediately. After adjusting the EQ I realized the sound was totally night and day then before, and with the proper ear tips the earbuds no longer constantly fell out of my ears and they formed a seal which trapped in the sound making it sound so amazing like nothing I had heard before especially from an earbud. For anyone reading this make sure you use an ear tip that seals because I found the ones that Sony included weren't really that good and make sure you download the EQ on the PS5. Also I heard people saying that there was constant disconnect issues which I've experienced only two disconnects in a 3-week period which I can't tell you why it happened but at the end of the day I've gone more than week without it happening so it hasn't been in real issue. Also these are amazing if you play in VR because the sound signature is truly amazing and you can hear everything around you. I owned a pair of the new pulse elite headphones and let me tell you these are right there with them. I ended up returning the pulse elites because the earbuds were more convenient and felt way more comfortable with VR. You can't go wrong either way but don't hesitate on buying these earbuds because they are truly amazing.

Good sound once you are fitted with the right size ear tips. Connection sometimes drops, but overall good. Price is pretty steep.

Bought this back im September 7 , its a great product specially if youre like me and dont like the big chunky headsets that leave you “headset dents” specially after gaming for hours , they have great futures, easy connectivity to any devices such as your smart phone or even gaming pc for that matter, may favorite future is the fact thst i could conect my phone and gaming console at the same time id never missed important calls since i could talk on the phone while still hearing the game !!! The earphones also have smart noise cancellation technology my friends said ever since i switched to this gaming earbuds my mic quality has improved and the background noise is less noticeable. In conclusion this is a great product that id truly recommend to anyone and i know its a sonny priduct but im sure this would be just as good for any gaming pc even to just use them for a smart phone and i would consider this a great alternative for those big ugly gaming headsets

The sound is pretty good and the bass is fine. My only problem with these is comfortability. You need to angle them right when you enter them in your ear at least for me. I always can “feel” that they’re on as opposed to a headset. So much so that I’ve experimented with different ear tips to find the most comfortable way to use them. One more positive feature I enjoy is you can have audio playing from whatever you plug in the dongle to and connect the Pulse explore earbuds via Bluetooth to your phone/laptop and listen to both simultaneously.

comfort is pretty good. sound is really good. but they disconnect at random for no reason when I am.sitting in the same exact spot and it doesnt matter the charge full half or under half. 1 will start flaking out then eventually they both go out.

very good quality sound. I can sense the 3D sound in games and it adds a fun experience to the game. I did have one instance where the buds just disconnected on their own, and not sure why. if they keep doing that I might consider reducing it by one star. but right now, its 5 stars and a recommended purchase.

Sound quaility good, but cant goto far from system without disconnecting

Great especially for ps products like the portal. It has its own proprietary witeless that stays connected to multiple deviced while providing 3d sound for games.

Decent sound and 3D spatial experience in a portable factor. initially had some issues with crackling sound during game chat, but it appears the latest software and firmware updates have eliminated that issue. A bit uncomfortable at first, but I got used to the fit. Might just be my ears.

Very good earbuds. I use mine with my PS portal. It connects to two devices at once which is pretty impressive when you experience it in action. I connect to the portal to hear game audio, and I connect to my iPhone for voice chat on the ps app or discord, or a phone call, or Spotify. Works beautifully. I docked the score 1 star because it has no active noise cancelling. Super happy with my purchase tho. Would recommend to portal users.

I wanted to write a review for these because it seems as a lot of people had the same issue as myslef with these ear buds. I could not get them to fit comfortably and sound good for the life of me. I kept switching all of the ear tips that were included in the box, and could not get them to sound or feel good at all. Before sending them back, I decided to get some foam ear tips and give them another chance. I can't believe how much better they sound and feel. With the original ear tips, the clarity was there, but the bass response was not. Also, the ambient noise from the room I play PS5 was too loud and distracting during gaming. It honestly feels like I am using a different set of earbuds by simply changing the tips. The foam ear tips enhanced my experience with my airpods pro, and now these as well. Not sure if I got lucky or not, but I just ordered a foam set that are intended for Sony earbuds in general. They seem to be working just fine, and have not come off in quite a few sessions now. Hopefully this helps not only people who are contemplating these earbuds, but also people that already own them. The ease of connectivity, sound quality of sound from the Planar Drivers make these a very competitive set of earbuds for PS5. The Pulse Explore earbuds make the gaming experience very immersive, and I'm not sure I will go back to my Steel Series headset. Also... I have also discovered that the 3D Audio option on the PS5 have made any headphones sound pretty bad. Linear PCM is true passthrough, and has been the default for every game I play now.