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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 866 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are delighted by the PULSE Explore Wireless Gaming Earbuds' impressive sound quality, comfortable fit, and decent battery life. Many appreciate the lightweight design and immersive 3D audio experience. However, some users have expressed concerns regarding connection issues, the high price point, and the bass performance. Additionally, a few users feel the volume range and wireless range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 866 reviews
  • Cons mentioned:
    Connection
    Best Buy Employee

    Rated 3 out of 5 stars

    For the price. It wasn’t perfect.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced an few issues with the Sony Pulse Explore earbuds. Their uncomfortable fit and tendency to disconnect randomly from the console were major drawbacks. Given the price, I expected seamless integration with my PlayStation, but these issues made them unsuitable for my gaming needs.I love the idea of wireless gaming ear buds, but the execution wasn’t there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and quality , just try with the right ear tips and the sound is awesome the battery it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and perfect fit! Perfect to use with the portal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good…BUT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll need to pick up some foam ear tips on Amazon for these. After that the sound was amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish connection was a little better but…..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Explores work really well especially paired with a Portal. Can be a hassle to switch between phone and portal though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great! I didn’t expect them to be this great! I would 100% recommend these to everyone that’s currently looking for some wireless gaming ear buds any day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He Won’t Stop Raving About Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was thrilled with these headphones—wouldn’t stop talking about them, so I had to get him a pair. Now he can’t even hear me or the kids! Honestly, I might need a pair for myself just for some peace and quiet. LOL. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Dissapointed in the signal range.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt walk 15 feet from my device without losing connection. I must mention that I am using these on my Windows pc. May be much different on ps 5. I like the quality of sound but not worth the 200 bucks I'm returning the set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Ps pulse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for sound. A little glitchy sometime they don’t stay connected. Otherwise very good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Game On

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, seamless connectivity to the PS5, and a longer battery life than the controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    PS5 earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice for psportable, great sound, adjustable comes with 4 different ear pieces

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Badddd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnection issues honestly don’t use them anymore!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Impressive sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive sound quality out of these. They make playing on the portal a lot more immersive. Would be 5 stars if they were noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Gaming heaven with a disaster left

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Severely disappointed. Sony being the maker of my favorite headphones. And then limiting the portal to no Bluetooth seems crazy. Anyways I bought these excited to try and maybe replace some daily use of my Apple pods. Nope. First they frequently disconnect. Sometimes left bud. Right bud. Both. Randomly. In addition to that. Sometimes they with connect at all. When they work they sound amazing. Then onto secondary use. iPhone iPad pc. Horrible. With no ability to tweak eq on the phone they are flat muddy and muted. Horrible sound state and just sounds worse than 50$ ear buds. Would not recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and Crisp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and are comfortable. I use them to play ps5 exclusively.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disappointment direct from Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to believe the other reviews.. I've been waiting for earbuds from Sony for my PS5 since launch. Good: These look pretty cool and I like the slide design of the case. Connecting to PS5 took no effort. Bad: Primary thing is they disconnect... constantly. I am sitting right in front of the PS5, and it frequently connects/disconnects during gameplay. No idea what the trigger is. Then they started disconnecting completely for no reason. Deal breaker. Sound is... OK. I didn't expect them to be mind blowing. They sound a little flat to me but if they actually stayed connected I would have probably kept them from a sound perspective. Comfort - not great, they are very light but not very comfortable. All in all, I can't keep a $200 product that can't even stayed connected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. They look a little weird, and getting used to the way the feel may take a little time. They pair well with the PS Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ps5 No 1 headset for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best heat set for my ps5 I’ve ever used, great quality of sound and amazing comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work. A little hard to adjust in ear but sound quality is good and they do what they are supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds & have a comfortable fit. They sound amazing.

    I would recommend this to a friend