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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 904 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the impressive sound quality and comfortable fit of the PULSE Explore Wireless Gaming Earbuds for PS5. Many appreciate the decent battery life and sleek design. However, some customers have expressed concerns regarding connection issues and the relatively high price point. Additionally, a few users feel the earbuds could benefit from improved bass and a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 904 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding earbuds when using other eartips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, these sound amazing when using basically any other eartips than the ones included. I'm using foam tips and they offer much better noise cancellation. Sucks that the launch was poor and that you need your own eartips, because in the right condition, they sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason wouldnt stay connected to ps5 but has good sound and works with phones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Perfect companion to the portal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t like them because of the can’t connect via Bluetooth. But I tell you what I love these earbuds it’s a perfect companion not only for the portal but also the ps5. I love the fact that I can connect my phone as it’s connected via ps5 or portal. Only thing bothers a little is when on ps5 it disconnects and connects again. No big deal just annoying.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Absoltely pitch perfect earbuds for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure what others expected, but these earbids are perfect for the purpose they were made to serve. Maybe a bit expensive, but its new tech. I love them with my portal.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    I wanted to like them, but didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. I returned them after a few days and got the inzone earbuds which I am much happier with and have much more versatility.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but not the most comfortable and definitely overpriced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, very convenient, comfortable in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and sound great! I would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Does Not Stay Connected after Hours of Trying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these earbuds, but it was not to be. I have the original Pulse headset for the PS5 that was acquired at launch and when I bought the slim PS5 I wanted to upgrade my headphones, so these were the next logical choice. The package included three extra ear bud sizes and a very custom PS5 stylized case, but that's where the praise ends. After the initial charging period (recommended 8 hours) and after reading the instructions over and over again, watching YouTube videos, and turning the system on and off again I just could not get them to connect properly. Two hours of trying to get them to connect to the slim PS5 should not have been this difficult. Once connected, they would drop off one at a time, reconnect and then the other would drop out. The system was within feet of me the entire process. The longest they lasted connected was about a minute. After that, I was done. Did I get a bad pair? Maybe, but tor the cost, they should work out the box without question. Sony can do better. For me, they were returned the next day. One star for trying, Zero stars for implementation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my Playstation Buds for Vday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality comfortable to wear extended time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, everything else is questionable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others have said, the sound quality was actually quite impressive. That’s about the only thing I enjoyed about it before I returned it. Connection to my Portal was spotty, being in ear was painful after some time. I’m sure this is perfect for some, just not for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not too good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good not as good as ibexpected but its good. Pefect for my portal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. I would definitely recommend getting these.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Serious connection issues with the $200 earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m quite disappointed with the ear buds. For $200, I expected a solid connection to PlayStation devices. What I end up with instead, is the right earbud disconnecting…reconnecting, then the left earbud doing the same thing. This is not an initial startup when using the earbuds. This continues to happen until I get frustrated with the earbuds and decide I’ve had enough with my ears hearing the disconnect, then reconnect process over and over again. I’m hoping there is a software update around the corner to rectify this issue. If PlayStation is able to update the software to remedy the connectivity issue, I’d rate these at a 4. The reason for not giving it a 5 is the earbuds are not as comfortable as I thought they would be.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Good sound, but fatal connection issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Connection issues with the PS5 were a dealbreaker, but I loved these earbuds while they (briefly, for 90 minutes of The Last of Us Part 2) connected successfully. Over the course of 2 days, I followed every troubleshooting step multiple times, to make 100% sure that was reconnecting with my PS5 was not possible. I will definitely buy these again if software updates fix the connection issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Too many cons unfortunately

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to these earbuds but unfortunately they aren’t worth it. I have them connected to my iPhone and ps5 simultaneously. The connection to the PS5 constantly gets interrupted. The earbuds hurt my ears after a good 3-4 hour session. I recommend you try the Inzone buds first. They connect to android phones simultaneously but not iPhone. The sound on these was really good though. Hopefully the second iteration of these will have a longer battery and better design like Inzone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound but super bulky and a bit uncomfortable. The default tips are comolete garbage. The dase design is so flimsy, i doint the case will out last rhe earbuds themselves. They also diaconnect frequently which is just unfortunate….

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good love you can modify the sound on your ps5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ps5 earbuds are plenty satisfying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are some solid headphones. Games sound almost lifelike when using these. Also it seems hey are pretty decent to use for your other media as well ie. Phone or laptop. No noise canceling but thats not too bad and enables you to hear things around you if something were to happen but not hear them enough to dampen the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He Won’t Stop Raving About Them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband was thrilled with these headphones—wouldn’t stop talking about them, so I had to get him a pair. Now he can’t even hear me or the kids! Honestly, I might need a pair for myself just for some peace and quiet. LOL. Great buy!

    I would recommend this to a friend