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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 3.9 out of 5 stars with 924 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the impressive sound quality and comfortable fit of the PULSE Explore Wireless Gaming Earbuds for PS5. Many appreciate the decent battery life and sleek design. However, some customers have expressed concerns regarding connection issues and the relatively high price point. Additionally, a few users feel the earbuds could benefit from improved bass and a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 924 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds of the Year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds with my portal, nice quality sound. PlayStation tech sector did amazing with these. Keep the great stuff coming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay buds. They don't feel the best for me. The sound is decent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones ive ever had. Work on more than just the Playstation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great and sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great quality. It did take me a minute to figure out how to put them in my ears, but i love them.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Totally frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly connect to the console. Sound is aweful like mono. Falls off my ear even if you change the ear cover. Returned the next day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These are terrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these THREE times hoping that I was just getting defective ones but nope! I have two tv's in my living room. One is for gaming on PS5 and the other is used for watching TV from a Firestick while we play games. I wanted to be able to get sound from PS5 and my Firestick at the same time But the signal/range for the Bluetooth is the worst I've ever seen from any headset or earbuds. I even tried buying a Roku thinking maybe it was a Firestick issue but nope, that didn't fix it either. Also, as for the second and third pairs (those were the midnight black edition) that I bought and returned, the audio would constantly buzz and it drove me INSANE. I found myself constant resetting/re-pairing them...which didn't fix anything at all. I also made sure that they were updated to the latest firmware. I literally wouldn't pay $1 for these, let alone $200. It's such a shame because these had so much potential.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Playstation 5 ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look nice , feel nice, they don't fall out. Would i recommend someone to buy theses....? Yes... i would.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient, I love how they connect to your phone also. gaming without bulky headphones is really great.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay for being ps 5. Hurts my ears a bit and some time have a hard time staying connected to the ps 5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, serves its purposse. I liek the over tge ear head phoens better but still good and look really cool

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PlayStation explorer earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for PS5 and portal I hear things in the games that I never heard before, thanks to ps link and lossless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ps5 earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is definitely high quality and i love its features of connecting to both my ps5 and my phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Milton

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, Fantastic, Quality Sound recomiende very easy connection to PlayStation five and PlayStation portal

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, problems with the connection i hope sony fix that quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the sound of these and It works well with all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey but Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve mostly used these with the PS portal and the sound has been great, no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ear buds Ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise feedback, feed back people say to much background noise

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to figure out to connect. Finally did and they are working currently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the portal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buds for the portal, portable, and compact. Great design

    I would recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Horrible Audio Quality

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I was super excited to try these. Planar Magnetic drivers for $200? Sign me up! To say I was disappointed when I put these on is an understatement and a half. I started by pairing them with my phone. After a few tires it worked. I opened YT Music, and wow, they're awful. You get a lot of mids, some bass, and really muddy and weak treble. I honestly thought they were in some weird dual-connection mode or something, they just sounded terrible. But no, that's how they are. There's no app to tune the sound, what you hear is what you get. the Sony Headphones app doesn't see these. Well, maybe it sounds better with the USB receiver, right? nope, they sound the exact same. At least there is zero noticeable latency with the wireless donge, which is great, and you can still stream BT music from your phone at the same time, so that's handy. But they were mega disappointing, I've tried $30 buds from Amazon with better sound than these.

    No, I would not recommend this to a friend