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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 904 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the impressive sound quality and comfortable fit of the PULSE Explore Wireless Gaming Earbuds for PS5. Many appreciate the decent battery life and sleek design. However, some customers have expressed concerns regarding connection issues and the relatively high price point. Additionally, a few users feel the earbuds could benefit from improved bass and a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 904 reviews
  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting is simple and quick. But lacks in dstance to console. Sound for games drops out randomly. Not the greatest Sony product. Returning and replacing with dofferent Sony Gaming earbuds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These never connect worth a crap. One side always loses connection during gameplay or both lose connection. Constantly have to re-pair to the console with mixed results. Do not buy. There are way better options out theee for less!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they worked on everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda wish they worked with other Devices cause spending that much on headphones that can only be used with one device seems wasteful

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Buy something else

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using these for my PS5 and the main issue is the constant disconnecting. I was able to fix it mostly by buying a usb c adapter. However, this shouldnt happen with a first party item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Headphones no good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I was having a hard time keeping them connected to my PlayStation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had since January and I enjoy these very much. Only problem I have is every so often they will not connect or will randomly disconnect. I use on my phone, ps5, and portal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor fit and design spoils them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to find a pair of these and was excited to get some wireless action on the Portal. However, they only sound ok, the design is cool, but they are so uncomfortable to wear. Shame

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like so much, I use all days and I recommend if u want play like pro u need this

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Wont recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cuts off and it’s not as loud as I would like it but to each your zone I will not recommend especially for the price you could get high qaulity headphones for that price

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    All that’s left is a disappointing dongle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connections through the dongle is trash they connect really well to the PlayStation portal because it doesn’t use the dongle so unless you mainly use the portal don’t buy these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was actually surprised that the battery life only last a few hours. the earbuds disconnect while playing occasionally and I have to reboot to get them to reconnect. They are also not very loud.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overpriced mediocrity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has no shame if they’re charging $200 for these. They’re ugly, bulky, and uncomfortable. The sound is way too quiet and altogether unimpressive. I tried every ear tip and every way of positioning these things in my ears to limited effect. The case is hilariously bulky and still manages to have weak battery life. These earbuds are 80% the cost of my AirPods Pro (which you can also find on sale for the SAME PRICE) and about 20% the quality. Find a third party option for your PS5. Sony hasn’t earned your money here.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just one issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Only downside is the battery life. H

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and use well and complete set for ps5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio/ FIT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that i can’t switch the audio difference when it cimes to game chat and the actual audio of the game it sounds weird and they can sit a little better in the ear it falls out to easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Totally frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly connect to the console. Sound is aweful like mono. Falls off my ear even if you change the ear cover. Returned the next day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to worry about the dent the over the head headphones will leave . Decent range of connection while playing . Can play through the night while wife and children sleep

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prefect gift! My boyfriend loved it, gave him the freedom to move around his room without have to take his controller.100% recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound but the signal is lost sometimes while I'm playing, and it bothers a lot in the ears, so I gave them to a friend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure why reviews higher than 1 star.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited about this product. But worst earbud ever. If you're more than 3 feet from the dongle, no one can hear you in a party chat. There is absolutely no base. Everything is a high peircing pitch. If you're in a party chat, it's difficult to hear the game and people talking. When listening just to the game, it's difficult to hear all the different tones of the game. I am returning after trying for about 10 mins. Do not waste your time with this product.

    No, I would not recommend this to a friend