Customer Ratings & Reviews

I’ve had them for a while now and I’ve tried to like them. I’ve decided it’s time to return them while I can. They connect to the portal, sometimes. They hardly connect to the PS5 and when they do they constantly disconnect and reconnect. What’s more is when I want to connect them to the PS5, they don’t auto pair like you’d expect. I have to always repair them to it. I will wait for the over the ear Pulse Explore headset to see if that’s better.

This is possibly the worst earbuds that i have ever used. The quality of the sound is terrible. Absolutely no base. The worst part about it is that it just wants to disconnect all of a sudden. I don’t know how SONY managed to mess up this product so bad. These are $20 earbuds from the flea market. 0/10.

I don't feel like it’s worth of $200, you can get way better headphones with noise cancellation future. This headphone reminded me of the first-generation Apple Airpod.

Unless you have a PS5, do NOT buy these. On the front of the box, it clearly says "for PS5, PC/Mac, Mobile". On the side, it lists PC and PS5 as having the same compatibility, using PS link. But... the default EQ settings sound awful, and you cannot change anything but the volume without a PS5. False advertising. Really poor battery life, connectivity issues with the transmitter 3 feet away.

This is such an amazing product that I could use it while gaiming and phone calls at the same time.

Bought mine on launch day. Right earbud continuously disconnected. Did the entire troubleshooting with sony and still did not work. Suffice to say I returned them and won’t be buying new ones.

Would not stay connected to my playstation. One would connect and the other would either not connect or would connect and lose connection and bounce back and forth.

Super great omg Best Buy and this item are amazing they literally are the best

I love my new Sony Ear buds it’s very nice I love it

Worth 119.99$ max the only reason im keeping them is for ise with my playstation portal.

The greatest thing I could have ever got. Love that I can use it on my portal and ps5

Sony needs to update the firmware of this. Been buggy since I got my hands on it. Otherwise its ok. Connects pretty fast too

I really love them and how I don’t have to have a cord plugging into my controller to hear my teammates/opponents. This is by far one of the best products PlayStation has made!

Got this as a xmas gift for my boyfriend and i am happy i did. He loves them!

I only got these for the Portal since it’s the only device that has PS Link. The case isn’t that sturdy feeling considering the price tag it has. The sound is tinny and it doesn’t have that deep bass you get from other buds in the same price range. I can only have it connected to my portal and not my PS5 at the same time because then I have restart my portal after it’s connected to my PS5 and that’s annoying. Should’ve went with the Pulse Elite

These earbuds are amazing! Always wanted gaming earbuds that could also act as normal earbuds for work or activities. These Sony PULSE earbuds have exceeded all expectations!

When I am playing games the Left or Right keeps disconnecting. So, I am returning it. Also the sound is not worth the price. This is worth $50 or less because the sound is mediocre.

I’m a Playstation die hard and this is the only Playstation product I’ve ever returned. The build feels chreap for $200, they kept dusconnecting from my PS5 every few minutes, and there was a crackling sound coming out of the earbuds that would not go away

Like others have warned these like to drop connection easy and it gets very annoying trying to reconnect. 3 months into minimal use the dongle has officially died. Sounds quality is meh. More frustrating and average sound, definitely not worth the price. Be nice if they allowed bluetooth so i could use my wf-1000xm4.

Very convenient earpiece on the go. A must have if you have a PS Portal!