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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 3.9 out of 5 stars with 925 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the impressive sound quality and comfortable fit of the PULSE Explore Wireless Gaming Earbuds for PS5. Many appreciate the decent battery life and sleek design. However, some customers have expressed concerns regarding connection issues and the relatively high price point. Additionally, a few users feel the earbuds could benefit from improved bass and a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 925 reviews
  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting is simple and quick. But lacks in dstance to console. Sound for games drops out randomly. Not the greatest Sony product. Returning and replacing with dofferent Sony Gaming earbuds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s unfortunate and only lasted me a couple months

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these, the sound was distorted and my friends said they could not understand me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Buy something else

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using these for my PS5 and the main issue is the constant disconnecting. I was able to fix it mostly by buying a usb c adapter. However, this shouldnt happen with a first party item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor fit and design spoils them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Managed to find a pair of these and was excited to get some wireless action on the Portal. However, they only sound ok, the design is cool, but they are so uncomfortable to wear. Shame

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Avoid these headphones at all costs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid these headphones completely. The headphones had constant connection issues and would drop out multiple times a hour which requires them to be put back in the case and repaired. Sound was bad and the microphone was barely functional when they were connected. Zero stars would be more accurate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they worked on everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda wish they worked with other Devices cause spending that much on headphones that can only be used with one device seems wasteful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    People with small ears, beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be easier to set up, but sound quality was questionable- you have to have them set perfectly in your ears for it to be great, and if they slip out of turn just slightly (seemed pretty easy to happen) it’s not as good. Additionally, even with the smallest ear tip, these began killing my ears in under an hour. Going to return immediately and stick with the traditional over-the-ears headsets.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Wont recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cuts off and it’s not as loud as I would like it but to each your zone I will not recommend especially for the price you could get high qaulity headphones for that price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of these. Don't sit right and just awkward in the ear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Airbuds for Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to when I need anything Playstation. These airbuds are awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just one issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Only downside is the battery life. H

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overpriced mediocrity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has no shame if they’re charging $200 for these. They’re ugly, bulky, and uncomfortable. The sound is way too quiet and altogether unimpressive. I tried every ear tip and every way of positioning these things in my ears to limited effect. The case is hilariously bulky and still manages to have weak battery life. These earbuds are 80% the cost of my AirPods Pro (which you can also find on sale for the SAME PRICE) and about 20% the quality. Find a third party option for your PS5. Sony hasn’t earned your money here.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Do not buy!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are not good! They make directional cues impossible to tell where they’re coming from and if u are more than 10ft away from the counsel they cut off! They should be like 40$ not 200$ ill stick with my 100$ earphones that work 100 times better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unimpressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds don’t stay in my ear, regardless of the size tips I use. The sound quality is not what I’ve grown used to with my AirPods. The connectivity should be more streamlined for a Sony to Sony product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was actually surprised that the battery life only last a few hours. the earbuds disconnect while playing occasionally and I have to reboot to get them to reconnect. They are also not very loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Wireless Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you do not like over the ear headphones. Easy to use and install, highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio/ FIT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that i can’t switch the audio difference when it cimes to game chat and the actual audio of the game it sounds weird and they can sit a little better in the ear it falls out to easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good but it has its bad things but I highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Headphones no good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I was having a hard time keeping them connected to my PlayStation.

    No, I would not recommend this to a friend