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Customer Ratings & Reviews

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Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 873 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are delighted by the PULSE Explore Wireless Gaming Earbuds' impressive sound quality, comfortable fit, and decent battery life. Many appreciate the lightweight design and immersive 3D audio experience. However, some users have expressed concerns regarding connection issues, the high price point, and the bass performance. Additionally, a few users feel the volume range and wireless range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 873 reviews
  • Rated 1 out of 5 stars

    Dont use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My middle school child didn't like them he perfers the bigger headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , it even works for your phone too did not know that at first

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how people can say these sound great. $10 wired headphones sound better. The case feels like cheap plastic and the buds themselves are heavy. I gave them two stars only because they are lag free. Definitely not worth $200!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge let down! I was excited to get this headset what a disappointment. These 200$ ear buds do not work whatsoever. After a month of researching Sonys website and other resources and trying to get them to work, they only ended up connected to my phone. When I tried the portal only one ear bud would work. PS5 & PC they wouldn’t work at all. Save your time and money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best set of headphones i have ever used and so simple to set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep the receipt

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 months later the right ear bud stop charging but over all pretty good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality sub par

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for the planar drivers. Smooth highs are traded for bass in this case. The inzone buds sound better and are way more comfortable. Arctis Gamebuds are the winners of this category for now, though.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Okay at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is good but there are disconnecting issues sometimes while using them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I've ever used, works awesome with ps5 and portal

    I would recommend this to a friend
  • Cons mentioned:
    Connection
    Best Buy Employee

    Rated 2 out of 5 stars

    Loses connection very often

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds with great integration with PS5, but tends to disconnect very often.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Disconnects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always disconnect, to the point where i have to unplug the dongle and plug it back in

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality for the PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for the PS5 user. The surround sound quality rivals what the AirPods Pro does for the iPhone, and there’s no latency with the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones. Good for use with the PlayStation Portal, PS5 or other Bluetooth devices. Connects to 2 devices at once so you can take calls and game at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in the front door a Best Buy employee greeted me asked me what I was there for. I said PS5 earbuds within five minutes I was out Best Buy is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality when used with a PS5 or Portal, but not loud at all. Also very poor for music when used with bluetooth. Functionality was fine, as promised. Just not worth $218 after tax. At half that, great deal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    End zones came out weeks before these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the end zones before purchasing these, glad to have some headphones that I can travel and use my portal with

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Sony product that’s overpriced and bad quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend LOVESSSS these for his portal PS! Very convenient with a newborn and easy to use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit well, but battery doesn't last long enough and sometimes there is static sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great bery loud and clear just need to go to setting

    I would recommend this to a friend