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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 904 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the impressive sound quality and comfortable fit of the PULSE Explore Wireless Gaming Earbuds for PS5. Many appreciate the decent battery life and sleek design. However, some customers have expressed concerns regarding connection issues and the relatively high price point. Additionally, a few users feel the earbuds could benefit from improved bass and a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 904 reviews
  • Rated 5 out of 5 stars

    Sony PULSE Connect Earbuds = PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing! Always wanted gaming earbuds that could also act as normal earbuds for work or activities. These Sony PULSE earbuds have exceeded all expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great omg Best Buy and this item are amazing they literally are the best

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Was not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay connected to my playstation. One would connect and the other would either not connect or would connect and lose connection and bounce back and forth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest thing I could have ever got. Love that I can use it on my portal and ps5

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Connection | Dongle issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like others have warned these like to drop connection easy and it gets very annoying trying to reconnect. 3 months into minimal use the dongle has officially died. Sounds quality is meh. More frustrating and average sound, definitely not worth the price. Be nice if they allowed bluetooth so i could use my wf-1000xm4.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony Ear buds it’s very nice I love it

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge let down! I was excited to get this headset what a disappointment. These 200$ ear buds do not work whatsoever. After a month of researching Sonys website and other resources and trying to get them to work, they only ended up connected to my phone. When I tried the portal only one ear bud would work. PS5 & PC they wouldn’t work at all. Save your time and money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a xmas gift for my boyfriend and i am happy i did. He loves them!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    It keeps disconnecting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I am playing games the Left or Right keeps disconnecting. So, I am returning it. Also the sound is not worth the price. This is worth $50 or less because the sound is mediocre.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal Buddy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient earpiece on the go. A must have if you have a PS Portal!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Okay at best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is good but there are disconnecting issues sometimes while using them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Disconnects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always disconnect, to the point where i have to unplug the dongle and plug it back in

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection
    Best Buy Employee

    Rated 2 out of 5 stars

    Loses connection very often

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds with great integration with PS5, but tends to disconnect very often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , it even works for your phone too did not know that at first

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep the receipt

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 months later the right ear bud stop charging but over all pretty good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how people can say these sound great. $10 wired headphones sound better. The case feels like cheap plastic and the buds themselves are heavy. I gave them two stars only because they are lag free. Definitely not worth $200!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones. Good for use with the PlayStation Portal, PS5 or other Bluetooth devices. Connects to 2 devices at once so you can take calls and game at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best set of headphones i have ever used and so simple to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality for the PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for the PS5 user. The surround sound quality rivals what the AirPods Pro does for the iPhone, and there’s no latency with the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in the front door a Best Buy employee greeted me asked me what I was there for. I said PS5 earbuds within five minutes I was out Best Buy is the best.

    I would recommend this to a friend