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Customer Ratings & Reviews

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Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 873 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers are delighted by the PULSE Explore Wireless Gaming Earbuds' impressive sound quality, comfortable fit, and decent battery life. Many appreciate the lightweight design and immersive 3D audio experience. However, some users have expressed concerns regarding connection issues, the high price point, and the bass performance. Additionally, a few users feel the volume range and wireless range could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 873 reviews
  • Rated 5 out of 5 stars

    Awesome for all devices, only one set of headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully, I talk on my phone while playing and chatting with my friends in party, works beautifully if not for all the cross talk:p

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Had them for 2 days and returned them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awful gaming headphones, my friends said I sounded like I was 20 feet away. They disconnect every 5 minutes… they were okay as normal headphone use. Complete waste of $200

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Not bad

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are nice they get a little uncomfortable when using for a while.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this, I only used it few times and right one stop working.. Playstation has the worst customer service. Horrible product. I will try to get it fixed so I feel better wasting $200 on this…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use connect and everything especially for my ps5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cool design but no mic ?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everythig wirks fine with hesdset just wish it came with a wirless mic nuilt in like airpods so you can chat…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pc and Bluetooth Compatable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in and worked on my gaming pc would recommend you can also connect to your phone and use as bluetooth headphones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not good enough for the price. And it is not very comfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Pulse Explore

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would recommend these to anybody!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    AmaIng.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Use them every day. My only gripe is the price due to not having any active noise canceling capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear Buds for PS5 are exceptional Can be used PS5 and other mobile devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PS5 Earbuds not worth the headache.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphones since March 2024. Was sold on the hype train but I’m very disappointed and feel as if I’ve wasted my money. They go in and out. Connect and disconnect and Sony didn’t do a good tutorial on how they properly work. (Thank God for YouTube). Now it’s December and the sound is so low and the console is saying it’s at maximum volume. A waste of $200. And I’m a FAITHFUL Sony customer when it comes to their gaming accessories. Probably my 1st bad review from a product by them EVER!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not Happy with purchase!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently disconnects for no reason, and some time you have to put them back in the charging case for an hour or more before they will reconnect to your ps5. I would not recommend!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great after you learn to use them properly with the playstation portal and playstation 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like a charm! I love being able to connect these to my phone while playing to still be able to hear incoming calls/music while gaming!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Beware DO. OT BUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and returned within 15 minutes. Fit was terrible and they would not connect to portal. Spent whole time fiddling with earpieces trying to get them to fit in my ears. Might consider buying for $50 or less. O more than that felt really cheap.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disconnet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly disconnect and you cannot get them to reconnect very frustrating especially you when you’re in a rank or comp game.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to connect to your phone and ps portal or PS5 is incredible. These are awesome, a must have for any Playstation Portal owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love what sony isndoing with the okaystation line

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for game play…. Great feel as far as worring about the bulkiness of the regular head since their ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PULSE Explore wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 100% satisfied with my purchase (Sony Interactive Entertainment - PULSE Explore wireless earbuds - White) from Best Buy!

    I would recommend this to a friend