Customer Ratings & Reviews
- Model:
- 1000038064
- |
- SKU:
- 6566053
Customer reviews
Rating 3.9 out of 5 stars with 925 reviews
(925 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers consistently note the impressive sound quality and comfortable fit of the PULSE Explore Wireless Gaming Earbuds for PS5. Many appreciate the decent battery life and sleek design. However, some customers have expressed concerns regarding connection issues and the relatively high price point. Additionally, a few users feel the earbuds could benefit from improved bass and a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Rated 2 out of 5 stars
Loses connection very often
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Good earbuds with great integration with PS5, but tends to disconnect very often.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Works With Portal but not worth the price tag
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only got these for the Portal since it’s the only device that has PS Link. The case isn’t that sturdy feeling considering the price tag it has. The sound is tinny and it doesn’t have that deep bass you get from other buds in the same price range. I can only have it connected to my portal and not my PS5 at the same time because then I have restart my portal after it’s connected to my PS5 and that’s annoying. Should’ve went with the Pulse Elite
No, I would not recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
I expevted better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a Playstation die hard and this is the only Playstation product I’ve ever returned. The build feels chreap for $200, they kept dusconnecting from my PS5 every few minutes, and there was a crackling sound coming out of the earbuds that would not go away
No, I would not recommend this to a friend Rated 5 out of 5 stars
Sony PULSE Connect Earbuds = PERFECT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are amazing! Always wanted gaming earbuds that could also act as normal earbuds for work or activities. These Sony PULSE earbuds have exceeded all expectations!
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Not worth the price. Constant issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects a lot while playing. Have to unplug the usb dongle and replug to connect. Didn’t last. Left earpiece stopped working.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best satisfactory happiness thing ever from best buy
I would recommend this to a friendRated 1 out of 5 stars
Not sure why reviews higher than 1 star.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited about this product. But worst earbud ever. If you're more than 3 feet from the dongle, no one can hear you in a party chat. There is absolutely no base. Everything is a high peircing pitch. If you're in a party chat, it's difficult to hear the game and people talking. When listening just to the game, it's difficult to hear all the different tones of the game. I am returning after trying for about 10 mins. Do not waste your time with this product.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such an amazing product that I could use it while gaiming and phone calls at the same time.
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge let down! I was excited to get this headset what a disappointment. These 200$ ear buds do not work whatsoever. After a month of researching Sonys website and other resources and trying to get them to work, they only ended up connected to my phone. When I tried the portal only one ear bud would work. PS5 & PC they wouldn’t work at all. Save your time and money.
No, I would not recommend this to a friend - Cons mentioned:Connection
Rated 1 out of 5 stars
Connection | Dongle issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like others have warned these like to drop connection easy and it gets very annoying trying to reconnect. 3 months into minimal use the dongle has officially died. Sounds quality is meh. More frustrating and average sound, definitely not worth the price. Be nice if they allowed bluetooth so i could use my wf-1000xm4.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starting out great, then a week later after not using these ear buds ps5 says there not compatible
No, I would not recommend this to a friendRated 5 out of 5 stars
Good sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these headphones. Good for use with the PlayStation Portal, PS5 or other Bluetooth devices. Connects to 2 devices at once so you can take calls and game at the same time
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The greatest thing I could have ever got. Love that I can use it on my portal and ps5
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Disconnects
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They always disconnect, to the point where i have to unplug the dongle and plug it back in
No, I would not recommend this to a friend Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great omg Best Buy and this item are amazing they literally are the best
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Okay at best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio is good but there are disconnecting issues sometimes while using them
No, I would not recommend this to a friend Rated 5 out of 5 stars
PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I walked in the front door a Best Buy employee greeted me asked me what I was there for. I said PS5 earbuds within five minutes I was out Best Buy is the best.
I would recommend this to a friendRated 5 out of 5 stars
Great sound quality for the PS5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this for the PS5 user. The surround sound quality rivals what the AirPods Pro does for the iPhone, and there’s no latency with the PS5.
I would recommend this to a friendRated 3 out of 5 stars
Not bad
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Earbuds are nice they get a little uncomfortable when using for a while.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a xmas gift for my boyfriend and i am happy i did. He loves them!
I would recommend this to a friend









