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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 904 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers consistently note the impressive sound quality and comfortable fit of the PULSE Explore Wireless Gaming Earbuds for PS5. Many appreciate the decent battery life and sleek design. However, some customers have expressed concerns regarding connection issues and the relatively high price point. Additionally, a few users feel the earbuds could benefit from improved bass and a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 904 reviews
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to connect to your phone and ps portal or PS5 is incredible. These are awesome, a must have for any Playstation Portal owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear Buds for PS5 are exceptional Can be used PS5 and other mobile devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the earbuds but they don’t stay connected and I come out garbled in chat groups.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PULSE Explore wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 100% satisfied with my purchase (Sony Interactive Entertainment - PULSE Explore wireless earbuds - White) from Best Buy!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not Happy with purchase!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently disconnects for no reason, and some time you have to put them back in the charging case for an hour or more before they will reconnect to your ps5. I would not recommend!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love what sony isndoing with the okaystation line

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for game play…. Great feel as far as worring about the bulkiness of the regular head since their ear buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet play time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, especially if you want to be quiet and still be able to immerse yourself into the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great and sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great quality. It did take me a minute to figure out how to put them in my ears, but i love them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Sony product that’s overpriced and bad quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PS5 Earbuds not worth the headache.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphones since March 2024. Was sold on the hype train but I’m very disappointed and feel as if I’ve wasted my money. They go in and out. Connect and disconnect and Sony didn’t do a good tutorial on how they properly work. (Thank God for YouTube). Now it’s December and the sound is so low and the console is saying it’s at maximum volume. A waste of $200. And I’m a FAITHFUL Sony customer when it comes to their gaming accessories. Probably my 1st bad review from a product by them EVER!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this zero stars, I would. The worst thing about these earbuds is that they keep losing connection and that’s horrible when your in an online match!!! Returned and purchased the Sony Inzones which are 10 times better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Went with open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with open box this time due to product availability but might have as well been new! Thank you for the awesome earbuds!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect but not the best audio. Not that comfortable in ear. Hurts a little

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Disconnet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randomly disconnect and you cannot get them to reconnect very frustrating especially you when you’re in a rank or comp game.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use with my PS5. It was open box but no one would be able to tell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best option....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these! But unfortunately they are not comfortable regardless of which ear tip you use. They hurt my inner ear and I could not have them in longer than 30 minutes before my inner ear felt sore. Sound quality is not up to par for $200.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My middle school child didn't like them he perfers the bigger headphones

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Get the conversation usb on amazon for 7 bucks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shame on sony for focing us to purchase expensive proprietary earbbuds to play on their already over priced console.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Don't bother yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with my purchase, voice chats sound great and clear but when it comes to game sound it's terrible, there is no bass. I changed system settings and EQ Presets and nothing made it better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Niche market must have for the portal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dual connection for my portal and ipad . Fit is a bit shaky got some eartips to fix that .

    I would recommend this to a friend