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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 790 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, wireless connectivity, easy setup, hearing aid compatibility, and volume control of the RF995RK RF Wireless Over-the-Ear Headphones. Some customers have experienced issues with battery life, static, compatibility, price, and interference, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 790 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wireless headphones for use with TV - OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my wife, who has substantial hearing loss (and wears hearing aids). Though they did the job we expected, they weren't as comfortable as she would have liked (and the headset didn't do her hair style any favors). She ended up with a newer set of hearing aids that have Bluetooth, and the TV audio goes straight to her aids. I'll use the headphones when I'm trying to keep the house quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones that sound and work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Great sound and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound easy controls holds charge comfortable

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones cut out constantly!! It doesn't matter where we move the base around at all and these were not inexpensive headphones not happy!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good. Comfortable over the ear fit. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry we waited so long to buy a new headset, but very glad we chose this model. The quality of sound and product is excellent. Hooking them up was very simple, just plug it in the Audio Out Jack, and plug into a 120V outlet. My wife enjoys the controls and adjustablity of this unit very much. I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had others. this is the best. sound great plus it fits great.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Nice head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and loud ,easy setup has great range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would tell my friends about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved a lot of turning television up and down. My husband is very tech savy and it took minutes to hook up. It’s great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed these headphones for 2 reasons. First my hearing is not that good and it's hard for me to understand the dialog on TV. Secondly I needed a way to watch TV after my wife went to bed. These headphones work great for both problems. I can now watch TV and understand everything that is being said and I don't disturb my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and works great. Fits comfortably on the head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Medication is making my mother lose her hearing, making movie watching difficult. But with these she can hear everything.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great, when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not hear well, and this device really helps, but it works intermittently. When it's working I can understand nearly 100% of what's being said in spite of canned laughter. But it cuts out on a regular basis. If I move it around it will come back on. Must be a loose connection somewhere but it's new, and there shouldn't be a problem. This is the only Best Buy product that has ever let me down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi robo31542, We're sorry to hear about what happened. You may check the link below for troubleshooting steps to help isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/37670
      ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband so he could listen to his tv channels and I didn't have to listen as well - especially when he throws open the patio doors and watches from out there. So now he can hear and neither I nor the neighbors have to hear it. Effectively dealt with dueling tv's in this house. He loves them. Says the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wireless head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something when your partner wants to sleep this is the ticket. Easy to use and works very good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very nice head phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have given it 5 stars but the rechargeable batteries were dead. Now i'm stuck using regular batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Peace and quiet in the house again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have bought in a long time! with only one person in the house with hearing impairment, this has been a shout saver! I can have my volume and the TV can be at a more acceptable level for the house (or even no volume if needed). Don't know why I didn't try this sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the money. Could use more cushion for ear comfort but not bad. Very easy setup. If you have problems with hearing too much background music in the show you are watching, then you need to adjust your setting in your tv menu. I use these with Sony Bravia and setup was real easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought for my mother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother has a significant amount of hearing loss. She cannot handle hearing a normal TV for she cannot understand what is being said. She loves the Atlanta Braves and now with the headphones hooked up to the TV, she can listen to the game and understand what is being said quite well.

    I would recommend this to a friend
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